Senior Block Manager

Location: Central London

Salary: £70,000 per annum

Employment Type: Full-Time, Permanent

About the Company:

Our client is a prestigious Managing Agent based in Central London, specializing in the management of high-end residential blocks. With a strong reputation for delivering outstanding customer service and operational efficiency, the company is looking to expand its team to accommodate growing demand.

Position Overview:

We are seeking a highly skilled and experienced Senior Block Manager to join our team in managing a portfolio of residential properties across Central London. As the Senior Block Manager, you will be responsible for overseeing the day-to-day management of multiple blocks, ensuring that they are well-maintained, compliant with legislation, and offer an exceptional living experience for residents. You will work closely with clients, contractors, and other stakeholders to ensure the smooth running of the properties.

Key Responsibilities:

• Property Management: Manage a portfolio of residential blocks, ensuring they are well-maintained, compliant with regulations, and meet the highest standards of service.
• Client Relations: Build and maintain strong relationships with leaseholders, freeholders, and clients, addressing any concerns and providing exceptional customer service.
• Financial Oversight: Prepare, monitor, and manage service charge budgets for each block. Ensure accurate financial reporting and timely invoicing of clients.
• Staff Supervision: Lead and manage junior staff, including Block Managers and administrative support, ensuring a high level of performance and teamwork.
• Health & Safety: Oversee the health and safety compliance of managed properties, ensuring all necessary risk assessments and audits are completed.
• Vendor & Contractor Management: Procure and manage contractors for maintenance, repairs, and improvements. Ensure the quality and timeliness of their work, and maintain good relationships with all third-party service providers.
• Regulatory Compliance: Stay up to date with all relevant property legislation, ensuring the blocks under your management are compliant with current laws and regulations, including the latest fire safety and building regulations.
• Strategic Planning: Provide input into the long-term strategic planning of property management services, identifying opportunities for improvements, cost-saving initiatives, and enhancing the overall resident experience.
• Reports & Documentation: Prepare and present monthly, quarterly, and annual management reports for clients and stakeholders.

Skills & Experience:

• Proven experience as a Block Manager or Senior Block Manager in residential property management, ideally within a Managing Agent or similar environment.
• Strong knowledge of property management legislation, including health & safety, fire safety, and leasehold law.
• Excellent financial acumen, including budget preparation, financial reporting, and service charge management.
• Outstanding communication skills, with the ability to build and maintain relationships with clients, contractors, and residents.
• Experience managing a team, with the ability to lead, motivate, and develop staff.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
• IOSH or NEBOSH qualification (desirable but not essential).
• ARMA, RICS, or IRPM qualification (desirable but not essential).
• Ability to work autonomously and make informed decisions in a fast-paced environment.
• Full UK driving license (preferred but not essential, depending on the location of the properties managed).

Benefits:

• Competitive salary of £70,000 per annum.
• Discretionary bonus scheme.
• Comprehensive benefits package, including pension, private healthcare, and annual leave.
• Opportunities for career development and progression within a growing company.
• A dynamic, supportive, and collaborative working environment.

How to Apply:

If you are a dedicated and experienced Block Manager looking for your next challenge, we would love to hear from you. Please submit your CV and cover letter, outlining your relevant experience and why you are the ideal candidate for this role.