Hyperion Partners Limited is recruiting an experienced Stage 2 Complaints Officer to join a social housing provider on an initial 12-week contract. This fully remote opportunity suits someone with a strong background in investigating and managing Stage 2 complaints.
You will handle investigations from start to resolution, ensure fair, thorough, and empathetic responses within timescales, and support the Stage 2 Lead while collaborating with housing, repairs and resident services teams.
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Remote Stage 2 Complaints Investigator - Social Housing employer: Hyperion Partners Limited
Hyperion Partners is an exceptional employer for those looking to transition from property roles into a rewarding recruitment career. With a strong focus on employee development, you will receive comprehensive training and mentorship from experienced recruiters, allowing you to build your own network and market expertise in a supportive, ambitious environment. The hybrid working model in London offers flexibility, while the potential for rapid career progression ensures that your hard work translates into meaningful rewards.
