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- Tasks: Lead property services teams to ensure efficient and compliant housing management.
- Company: Join a forward-thinking organisation dedicated to high-quality housing services.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Make a real difference in residents' lives while managing impactful property services.
- Qualifications: Experience in property services and strong leadership skills required.
- Other info: Dynamic role with strategic responsibilities and a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Property Services Manager to oversee the delivery of an efficient, compliant, and customer-focused property service across our clients housing stock. You will be responsible for leading teams and contractors in the management of repairs, maintenance, compliance, and planned works, ensuring high-quality outcomes for residents while maintaining value for money.
This is a senior role with strategic and operational responsibilities, ensuring the housing portfolio is maintained to excellent standards and aligns with the organisation’s Asset Management Strategy and Business Plan.
Key Responsibilities
- Lead and manage property services teams, including repairs, maintenance, compliance, and planned works
- Oversee contractor management, ensuring performance, safety, and quality standards are met
- Ensure full compliance with health & safety regulations, statutory requirements, and housing legislation
- Develop, implement, and monitor property maintenance strategies and forward works programmes
- Manage budgets, procurement, and performance metrics, ensuring value for money and service efficiency
- Conduct and oversee stock condition surveys, inspections, and audits, identifying and prioritising works
- Manage resident engagement, complaints, and escalations to maintain high customer satisfaction
- Collaborate with other teams, including housing management, compliance, and asset management, to deliver integrated property services
- Drive continuous improvement, using data and feedback to enhance operational delivery
About You
You will be an experienced and motivated housing professional with a strong background in property services and asset management.
Essential Skills & Experience:
- Proven experience managing property services, repairs, and compliance within a housing association or local authority
- Strong understanding of housing legislation, compliance, HHSRS, and health & safety regulations
- Experience in budget management, procurement, and contractor oversight
- Excellent leadership, communication, and stakeholder management skills
- Strong IT skills, including housing management and reporting systems
Desirable:
- Professional qualification in property, building surveying, or construction (e.g., RICS, CIOB)
- Knowledge of NHF Schedule of Rates and property maintenance contract frameworks
- Experience of strategic asset management and planned works programmes
Property Services Manager employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property services sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers or during interviews, highlight your experience in managing repairs and compliance. Use specific examples to demonstrate how you've led teams to success in previous roles.
✨Tip Number 3
Prepare for those tricky questions! Brush up on housing legislation and compliance topics that are relevant to the role. Being able to discuss these confidently will show you're not just a good fit but a knowledgeable one too.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Property Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Services Manager role. Highlight your experience in managing property services, repairs, and compliance, as well as any relevant qualifications. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property services and how your skills can help us deliver top-notch service. Keep it concise but impactful – we love a good story!
Showcase Your Leadership Skills: As a senior role, we’re looking for strong leadership qualities. In your application, mention specific examples of how you've led teams or managed projects successfully. This will help us see you in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Hyperion Partners Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation, compliance, and health & safety regulations. Being able to discuss these topics confidently will show that you're not just experienced but also well-prepared for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve high-quality outcomes. This will demonstrate your capability to manage property services effectively.
✨Budget Savvy
Be ready to discuss your experience with budget management and procurement. Have some examples handy where you ensured value for money while maintaining service efficiency. This will highlight your strategic thinking and operational skills.
✨Engage with Residents
Think about how you've managed resident engagement and complaints in previous roles. Be prepared to share strategies you've used to maintain high customer satisfaction, as this is crucial for the Property Services Manager position.