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For Companies At a Glance
- Tasks: Welcome residents, ensure security, respond to emergencies, and manage reception duties.
- Company: Join a prestigious residential development in vibrant Southall, West London.
- Benefits: Enjoy a competitive salary, flexible 4 on/4 off shifts, and a dynamic work environment.
- Why this job: Be part of a premium team, enhance your skills, and make a real impact on residents' lives.
- Qualifications: Previous concierge or security experience, strong communication skills, and a proactive attitude required.
- Other info: Ideal for those seeking a rewarding night-time role in a growing community.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: Night Concierge Location: Southall, West London Salary: £30,000 per annum Hours: 4 on / 4 off shift pattern, 7:00pm – 7:00am Contract Type: Permanent, Full-time Hyperion Partners are delighted to be recruiting on behalf of our esteemed client – a prominent, high-end residential development located in the heart of Southall. We are seeking a professional, reliable, and service-driven Night Concierge to join the front-of-house team and provide exceptional support to residents during the overnight hours. This is an outstanding opportunity to become part of a premium scheme in one of West London’s most vibrant and rapidly growing neighbourhoods. Key Responsibilities: Providing a warm and professional welcome to residents and guests Ensuring the security and integrity of the building overnight through regular patrols and monitoring of CCTV Responding promptly and effectively to emergencies, incidents, and resident queries Logging all activity, incidents, and requests accurately using the building’s management systems Maintaining a clean, organised, and presentable reception and lobby area Liaising with on-site teams, contractors, and emergency services where necessary Managing parcel and key handling systems efficiently About You: Previous experience in a similar front-of-house, concierge, or security role (residential or hospitality preferred) Impeccable communication and interpersonal skills Confident working independently, particularly during quiet overnight periods Well-presented, proactive, and calm under pressure Basic IT competency and willingness to learn new systems
Night Concierge employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Concierge. Understanding the nuances of security protocols, emergency response, and resident interaction will help you stand out during interviews.
✨Tip Number 2
Highlight your previous experience in similar roles. Be ready to discuss specific situations where you demonstrated excellent communication skills or handled emergencies effectively.
✨Tip Number 3
Showcase your ability to work independently. Since the role involves quiet overnight periods, emphasise your self-motivation and how you manage tasks without constant supervision.
✨Tip Number 4
Prepare questions about the residential development and its community. This shows your genuine interest in the position and helps you connect with the interviewers on a personal level.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front-of-house, concierge, or security roles. Emphasise your communication skills and ability to work independently, as these are key for the Night Concierge position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples from your previous roles that demonstrate your reliability and professionalism, particularly in high-pressure situations.
Highlight Relevant Skills: In your application, clearly outline your IT competency and willingness to learn new systems. This is important for managing the building's management systems effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Concierge role.
How to prepare for a job interview at Hyperion Partners Limited
✨Showcase Your Customer Service Skills
As a Night Concierge, you'll be the first point of contact for residents and guests. Be prepared to share examples of how you've provided exceptional customer service in previous roles, especially in high-pressure situations.
✨Demonstrate Your Problem-Solving Abilities
The role requires quick thinking and effective responses to emergencies or resident queries. Think of specific instances where you've successfully resolved issues or handled unexpected situations, and be ready to discuss them.
✨Highlight Your Attention to Detail
You'll need to log activities and manage parcel systems accurately. Mention any experience you have with record-keeping or managing sensitive information, as this will show your reliability and organisational skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific scenarios, such as dealing with a difficult resident or responding to an emergency. Practise your responses to these types of questions to demonstrate your readiness for the role.
