Luxury Night Concierge

Job Title: Night Concierge\\n\\nLocation: Central London\\n\\nSalary: £32,500\\n\\nHours: Night Shift – 7:00 PM to 7:00 AM (4 nights on, 4 nights off)\\n\\nAbout the Role\\n\\nHyperion Partners is delighted to present an exciting opportunity for a Night Concierge to join a well-established managing agent based in Central London. Our client, renowned for their excellent reputation in property management, is seeking a highly professional and customer-focused individual to deliver exceptional service to residents, guests, and visitors during the night shift.\\n\\nAs a Night Concierge, you will play a key role in ensuring the smooth operation of a luxury residential development. You will act as the first point of contact for residents and visitors, providing a safe, secure, and welcoming environment throughout the night.\\n\\nKey Responsibilities\\n\\nProvide a high level of customer service to residents and guests, addressing any queries or requests promptly and professionally.\\n\\t\\nManage access control, ensuring only authorised individuals enter the premises.\\n\\t\\nOversee building security, monitoring CCTV, and ensuring the safety and security of the property and its residents.\\n\\t\\nRespond to emergencies or incidents, liaising with appropriate authorities or emergency services when necessary.\\n\\t\\nAssist with general building maintenance tasks, including overseeing contractors and reporting any faults or issues.\\n\\t\\nEnsure all communal areas are kept tidy and in excellent condition.\\n\\t\\nMaintain accurate records of incidents, visitors, and maintenance requests.\\n\\t\\nCommunicate effectively with both residents and the day team to ensure a seamless service