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For Companies At a Glance
- Tasks: Welcome residents and guests, manage reception, and ensure smooth site operations.
- Company: Join a prestigious property management company in Central London.
- Benefits: Enjoy a competitive salary, weekends off, and opportunities for growth.
- Why this job: Be part of a luxury environment where your service skills shine and make a difference.
- Qualifications: Customer-facing experience preferred; must be friendly, proactive, and reliable.
- Other info: Work Monday to Friday, 12pm to 9pm, in a vibrant residential setting.
The predicted salary is between 18600 - 21600 £ per year.
Junior Concierge / Porter – Luxury Residential – Central London
Salary: £31,000
Permanent - Monday - Friday 12pm till 21:00pm (weekends off)
Hyperion Partners is proud to be representing a prestigious, market-leading property management company in their search for a professional, polished, and service-driven Junior Concierge / Porter to join their luxury residential development in Central London. This is a fantastic opportunity for an individual with a keen eye for detail, excellent customer service skills, and a desire to grow within a high-end property environment.
Key Responsibilities:- Warmly welcoming residents and guests, delivering a first-class front of house experience
- Managing the reception area and responding promptly to resident queries and requests
- Liaising with building management and contractors to ensure the smooth running of the site
- Handling post, parcels, and deliveries with care and accuracy
- Conducting regular patrols of communal areas to ensure cleanliness, security, and presentation standards are maintained
- Providing general porterage and assistance around the development when required
- Maintaining a professional and approachable manner at all times
- Greeting and welcoming guests
- Assisting with luggage
- Assisting with amenities
- Delivering food to guests' apartments
- Previous experience in a customer-facing or concierge/porter role (luxury residential or hospitality preferred)
- Previous hospitality experience
- Impeccable grooming and communication skills
- Friendly, proactive, and able to use initiative
- Comfortable using basic IT systems (email, logging requests, parcel systems etc.)
- Punctual, reliable, and committed to delivering excellent service
- Willingness to learn and grow within a leading organisation
Luxury Junior Concierge/ Porter employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Junior Concierge/ Porter
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Research the latest trends in high-end property management and customer service to demonstrate your knowledge during any interactions with us.
✨Tip Number 2
Network with professionals in the hospitality and concierge industry. Attend events or join online forums where you can connect with others who work in similar roles, as they may provide valuable insights or even referrals.
✨Tip Number 3
Prepare for potential interview scenarios by practising your responses to common questions related to customer service and problem-solving. Think of specific examples from your past experiences that showcase your skills and approach.
✨Tip Number 4
Showcase your passion for delivering exceptional service. During any conversations or interviews, express your enthusiasm for working in a luxury environment and how you can contribute to creating a memorable experience for residents and guests.
We think you need these skills to ace Luxury Junior Concierge/ Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or concierge roles. Emphasise any previous work in luxury environments and showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing excellent service. Mention specific examples of how you've gone above and beyond in previous roles, and express your enthusiasm for working in a luxury residential setting.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your ability to manage reception areas, handle deliveries, and maintain professionalism while interacting with residents and guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hyperion Partners Limited
✨Showcase Your Customer Service Skills
As a Junior Concierge/Porter, your ability to provide excellent customer service is crucial. Prepare examples from your previous roles where you went above and beyond for a customer, highlighting your proactive approach and attention to detail.
✨Demonstrate Professionalism
First impressions matter, especially in a luxury environment. Dress smartly and maintain a polished appearance. During the interview, ensure your body language is confident and approachable, reflecting the professional image expected in this role.
✨Familiarise Yourself with the Company
Research Hyperion Partners and the property management company they represent. Understanding their values and the luxury residential market will help you tailor your responses and show genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing multiple requests at once. Think through potential scenarios and formulate clear, calm, and effective responses to demonstrate your problem-solving skills.
