Luxury Day Concierge

Job Title: Day Concierge\\n\\nLocation: Central London\\n\\nSalary: £32,500\\n\\nHours: Day Shift – 7:00 AM to 7:00 PM (4 days on, 4 days off)\\n\\nAbout the Role\\n\\nHyperion Partners are pleased to announce an exciting opportunity for a Day Concierge to join a well-established managing agent in Central London. Our client, an esteemed leader in property management, is seeking a professional and dedicated individual to provide a superior service to residents and guests in a high-end residential development.\\n\\nAs a Day Concierge, you will be the first point of contact for residents, guests, and visitors, ensuring that all requests and enquiries are handled with the utmost professionalism and care. You will play an integral role in enhancing the resident experience, providing an outstanding service while maintaining the smooth day-to-day operation of the property.\\n\\nKey Responsibilities\\n\\nProvide a welcoming and professional service to residents, guests, and visitors, addressing any queries or requests promptly and efficiently.\\n\\t\\nOversee the day-to-day operations of the property, ensuring that all communal areas are maintained to the highest standard.\\n\\t\\nCoordinate and manage resident requests, ensuring they are dealt with in a timely and effective manner.\\n\\t\\nAssist residents with services such as bookings, transportation, and deliveries, liaising with external service providers when necessary.\\n\\t\\nMonitor and manage building security, including access control and CCTV systems.\\n\\t\\nAssist with the management of contractors and maintenance teams, ensuring that any necessary work is carried out with minimal disruption.\\n\\t\\nEnsure all health and safety regulations are followed, and report any issues or concerns promptly to the management team.\\n\\t\\nBuild and maintain excellent relationships with residents, guests, and the property management team.\\n\\t\\nHandle any emergencies or incidents calmly and professionally, ensuring the safety and well-being of all residents and visitors