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For Companies At a Glance
- Tasks: Coordinate high-end residential services and ensure a seamless living experience for residents.
- Company: Prestigious Build to Rent operator transforming the rental market in London.
- Benefits: Competitive salary, performance bonuses, and clear career progression opportunities.
- Why this job: Be the heartbeat of an iconic building and create vibrant community experiences.
- Qualifications: Experience in Facilities Coordination and strong communication skills required.
- Other info: Join a collaborative culture focused on innovation and resident satisfaction.
The predicted salary is between 35000 - 45000 £ per year.
The Opportunity
Are you a proactive problem-solver with a passion for high-end residential service? We are recruiting on behalf of a prestigious Build to Rent (BTR) Operator looking for a Facilities Coordinator to join one of London’s most iconic residential developments. This isn’t your standard back-office maintenance role. You will be the heartbeat of the building, ensuring that the physical environment matches the five-star lifestyle promised to residents. From coordinating reactive repairs to managing major service contracts, you will play a pivotal role in creating a seamless living experience.
Key Responsibilities
- Asset Management: Oversee the day-to-day maintenance of apartments, social lounges, gyms, and communal roof terraces.
- Contractor Management: Act as the primary point of contact for external MEP, cleaning, and security contractors, ensuring KPIs and SLAs are met.
- Compliance & Safety: Maintain rigorous health and safety standards (H&S), ensuring the building remains fully compliant with fire safety regulations and statutory inspections.
- Planned Preventative Maintenance (PPM): Assist the Facilities Manager in scheduling and executing the annual PPM calendar.
- Resident Experience: Work closely with the Front of House team to resolve resident maintenance issues swiftly, ensuring minimal disruption to their home life.
- Budgeting: Assist in tracking the service charge budget and raising purchase orders for necessary works.
The Ideal Candidate
- Experience: Proven track record in Facilities Coordination, ideally within Residential (BTR/PBSA), Luxury Hospitality, or High-End Commercial Property.
- Knowledge: A solid understanding of building systems (HVAC, Life Safety Systems) and Health & Safety legislation (IOSH or NEBOSH is a plus).
- Tech-Savvy: Comfortable using CAFM (Computer-Aided Facilities Management) systems and resident apps.
- Mindset: A "no task is too small" attitude with the ability to remain calm under pressure and handle multiple priorities in a fast-paced environment.
Why Join This Client?
Our client is at the forefront of the UK’s rental revolution. They don’t just manage buildings; they build communities. You will benefit from:
- A clear career internal progression path within a rapidly expanding sector.
- Competitive London-weighting salary and performance-related bonuses.
- Modern, high-spec working environments.
- A collaborative culture that values innovation and resident satisfaction above all else.
Facilities Coordinator in London employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or recruiters, be ready to discuss your experience in Facilities Coordination. Share specific examples of how you've improved resident experiences or managed contractors effectively.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the company through our website, express your interest, and ask about any upcoming opportunities.
✨Tip Number 4
Stay calm under pressure! In interviews, they’ll want to see how you handle challenges. Prepare some stories that showcase your problem-solving skills and your ability to juggle multiple priorities in a fast-paced environment.
We think you need these skills to ace Facilities Coordinator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for high-end residential service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being the heartbeat of a prestigious building.
Highlight Relevant Experience: Make sure to showcase your experience in Facilities Coordination, especially if it’s within Residential or Luxury Hospitality. We love seeing how your background aligns with our needs, so don’t hold back on those details!
Be Tech-Savvy: Mention your familiarity with CAFM systems and any resident apps you’ve used. We’re all about innovation, and showing us that you’re comfortable with technology will definitely give you an edge in your application.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Share your unique personality, but also ensure you convey your understanding of compliance, safety, and the importance of resident experience. Apply through our website to make sure we see your application!
How to prepare for a job interview at Hyperion Partners Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of building systems and health & safety legislation. Being able to discuss HVAC, Life Safety Systems, and relevant regulations will show that you’re not just a people person but also technically savvy.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it’s coordinating repairs or managing contractors, having specific instances ready will demonstrate your proactive approach and ability to handle pressure.
✨Understand the Resident Experience
Familiarise yourself with what makes a five-star living experience. Be ready to discuss how you would enhance resident satisfaction and resolve maintenance issues swiftly, as this is key to the role.
✨Be Tech-Savvy
Since the role involves using CAFM systems and resident apps, be prepared to talk about your experience with technology. If you’ve used similar tools before, share that experience to highlight your adaptability and comfort with tech.