Damp & Mould Coordinator in London

Hyperion Partners are proud to be supporting our respected client in their search for an experienced Damp & Mould Coordinator. This is a vital role within a busy property services team, ensuring residents receive a safe, healthy living environment and that damp and mould cases are managed swiftly, professionally, and with genuine care. You will take ownership of coordinating all damp and mould cases across a diverse housing stock, acting as the central point of contact between residents, contractors, surveyors, and internal teams. This role is ideal for someone who thrives on organisation, communication, and delivering high‑quality service. Key Responsibilities * Case management of all damp and mould reports from initial enquiry through to resolution * Scheduling inspections with surveyors and contractors, ensuring timely attendance * Resident communication that is empathetic, clear, and proactive * Tracking remedial works and ensuring contractors complete tasks to required standards * Maintaining accurate records in line with regulatory and organisational expectations * Reporting trends and identifying recurring issues within the housing stock * Supporting wider compliance and property teams with damp and mould‑related initiatives. To be successful, you will bring: * Minimum 3 years’ experience coordinating damp and mould cases within housing, property services, or a related field * Strong understanding of damp, mould, condensation, and housing health standards * Excellent organisational skills and the ability to manage a busy caseload * Confident communication skills with both residents and contractors * A proactive, solutions‑focused approach * Competence using housing management systems and case‑tracking tools If you are interested in this position and feel it aligns with your experience and professional strengths, we warmly encourage you to apply