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- Tasks: Be the friendly face of luxury, ensuring a safe and welcoming environment for residents at night.
- Company: Join Hyperion Partners, representing an esteemed client in a prestigious Central London residential development.
- Benefits: Enjoy a competitive salary, flexible 4 on, 4 off shifts, and the chance to work in a luxury setting.
- Why this job: Perfect for those who thrive in high-end environments and love providing exceptional service.
- Qualifications: Experience in luxury hospitality or concierge roles is preferred; calm communication skills are essential.
- Other info: SIA licence is a plus but not mandatory; ideal for those seeking a unique night-time role.
The predicted salary is between 28000 - 32000 £ per year.
Location: Central London
Salary: £28,000 – £32,000 per annum (depending on experience)
Hours: 4 on, 4 off 7pm - 7am
Contract Type: Full-time, permanent
Hyperion Partners are proud to be recruiting on behalf of an esteemed client for the position of Night Concierge at an ultra-prime residential address in Central London. This role offers the opportunity to become part of a highly professional and discreet front-of-house team, delivering an exceptional service in a prestigious, luxury setting.
The Role
As Night Concierge, you will be responsible for ensuring a safe, secure, and smoothly run environment during the overnight hours. You will act as the primary point of contact for residents, managing enquiries and requests with professionalism and care, while also maintaining vigilant oversight of the building's operations. This position requires someone who is calm under pressure, highly reliable, and capable of delivering a consistently high level of service – even in the quietest hours.
Key Responsibilities
- Provide an impeccable front-of-house presence throughout the night
- Welcome residents and guests with warmth, professionalism, and discretion
- Monitor building security systems, conduct regular patrols, and respond to any incidents or emergencies in line with protocol
- Manage access control and maintain detailed logs and records
- Handle resident enquiries, deliveries, and concierge requests efficiently
- Liaise with external contractors and emergency services when necessary
- Ensure the reception area and communal spaces remain tidy and presentable at all times
About You
- Proven experience in a high-end residential or luxury hospitality concierge role
- Excellent communication skills and a calm, reassuring presence
- Strong sense of responsibility and attention to detail
- Smartly presented, discreet, and confident in dealing with high-profile residents
- Comfortable working independently during unsociable hours
- Familiarity with building management or concierge systems is desirable
- SIA licence preferred but not essential
High End Night Concierge employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High End Night Concierge
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Research high-end concierge services and understand what sets them apart. This knowledge will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Network with professionals in the hospitality and concierge industry. Attend events or join online forums where you can connect with others who work in similar roles. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational questions that may arise during interviews. Think about scenarios where you had to handle difficult situations or emergencies calmly and effectively. Being able to articulate these experiences will showcase your suitability for the role.
✨Tip Number 4
Demonstrate your attention to detail by being punctual and well-presented for any meetings or interviews. First impressions matter, especially in a high-end environment, so make sure you reflect the professionalism expected in this role.
We think you need these skills to ace High End Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-end residential or luxury hospitality roles. Emphasise your communication skills, attention to detail, and ability to work independently during unsociable hours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples from your past experiences that demonstrate your ability to handle enquiries and manage security protocols effectively.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as your calmness under pressure, reliability, and familiarity with building management systems. This will help you stand out as a strong candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Hyperion Partners Limited
✨Showcase Your Experience
Make sure to highlight your previous experience in high-end residential or luxury hospitality roles. Be prepared to discuss specific situations where you provided exceptional service or handled challenging situations with professionalism.
✨Demonstrate Calmness Under Pressure
Since the role requires a calm and reassuring presence, think of examples from your past where you successfully managed stressful situations. This will show that you can maintain composure during the quietest hours.
✨Emphasise Communication Skills
Excellent communication is key for a Night Concierge. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've effectively communicated with residents and guests in the past.
✨Dress the Part
As this position involves dealing with high-profile residents, it's important to present yourself smartly and professionally. Choose an outfit that reflects the luxury setting of the role, as first impressions matter.
