Day Concierge

Day Concierge

London Full-Time 25800 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the welcoming face of a luxury residential development, ensuring top-notch service.
  • Company: Join a leading luxury residential managing agent in Central London.
  • Benefits: Enjoy a competitive salary of £31,800 and a 4 on 4 off work schedule.
  • Why this job: Experience a prestigious role delivering 5-star service in a vibrant environment.
  • Qualifications: Previous concierge or front-of-house experience in luxury settings is preferred.
  • Other info: Day shifts from 07:00 to 19:00, with a focus on professionalism and service excellence.

The predicted salary is between 25800 - 36000 £ per year.

Day Concierge – Luxury Residential Development 📍 London 💼 Permanent, 4 on 4 off 💰 £31,800 Hyperion Partners are proud to be working in partnership with a leading luxury residential managing agent to recruit an exceptional Day Concierge for one of their flagship developments in Central London. This is a fantastic opportunity to become part of a prestigious team delivering a 5-star service to discerning residents and guests. About the Role: As Day Concierge, you will be the face of the development—delivering a first-class welcome and maintaining the highest standards of professionalism, discretion and service. You will play a key role in ensuring the daily smooth running of the front-of-house operation. Key Responsibilities: Warmly welcoming residents and visitors, providing an outstanding first impression Managing access control, parcel handling and deliveries Coordinating with the on-site management and security teams Monitoring the lobby and communal areas to ensure a pristine environment Assisting with resident enquiries in a courteous and professional manner Maintaining up-to-date records and incident logs as required About You: Previous experience in a concierge or front-of-house role, ideally within a luxury residential or hospitality setting Impeccable personal presentation and communication skills Strong attention to detail and a natural commitment to service excellence Ability to remain calm and efficient under pressure A proactive, helpful and approachable demeanour Right to work in the UK and excellent references Working Hours: Day shifts  Typically 07:00 – 19:00, 4 days on / 4 days off rota

Day Concierge employer: Hyperion Partners Limited

Join a prestigious luxury residential managing agent in Central London, where you will be part of a dedicated team committed to delivering exceptional service. With a focus on employee growth and a supportive work culture, this role as Day Concierge offers a unique opportunity to thrive in a dynamic environment while enjoying competitive benefits and a 4 on 4 off work schedule. Experience the satisfaction of contributing to a 5-star living experience for discerning residents and guests in one of London's flagship developments.
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Contact Detail:

Hyperion Partners Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day Concierge

✨Tip Number 1

Familiarise yourself with the luxury residential sector. Understanding the expectations and standards of high-end service will help you stand out during interviews. Research the specific development you'll be working at to show your genuine interest.

✨Tip Number 2

Practice your communication skills. As a Day Concierge, you'll need to interact with residents and guests regularly. Role-play different scenarios with friends or family to enhance your ability to handle various situations with professionalism and grace.

✨Tip Number 3

Network within the industry. Attend events or join online forums related to luxury hospitality and concierge services. Making connections can provide valuable insights and potentially lead to job referrals.

✨Tip Number 4

Demonstrate your attention to detail in every interaction. Whether it's how you dress for the interview or how you respond to questions, showcasing your commitment to excellence will resonate well with potential employers looking for a Day Concierge.

We think you need these skills to ace Day Concierge

Exceptional Communication Skills
Customer Service Excellence
Attention to Detail
Professional Presentation
Problem-Solving Skills
Ability to Remain Calm Under Pressure
Proactive Attitude
Team Coordination
Time Management
Record Keeping
Discretion and Confidentiality
Interpersonal Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Day Concierge position. Tailor your application to highlight relevant experience in concierge or front-of-house roles.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in luxury residential or hospitality settings. Emphasise your communication skills, attention to detail, and any relevant achievements that demonstrate your commitment to service excellence.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your ability to provide outstanding service and maintain professionalism under pressure.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Day Concierge role.

How to prepare for a job interview at Hyperion Partners Limited

✨Dress to Impress

As a Day Concierge, your personal presentation is crucial. Make sure to wear professional attire that reflects the luxury environment of the role. A polished appearance will help you make a great first impression.

✨Showcase Your Communication Skills

During the interview, demonstrate your excellent communication skills. Practice articulating your thoughts clearly and confidently, as this role requires interacting with residents and guests regularly.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience in concierge or front-of-house roles. Share specific examples of how you've provided exceptional service and handled challenging situations in a calm and efficient manner.

✨Emphasise Attention to Detail

The role demands a strong attention to detail. Use the interview to illustrate how you ensure high standards in your work, whether it's maintaining records or monitoring communal areas. This will show your commitment to service excellence.

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