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For Companies At a Glance
- Tasks: Manage residential and mixed-use blocks, ensuring smooth operations and tenant satisfaction.
- Company: Join a dynamic property management team in Central London, overseeing prestigious properties.
- Benefits: Enjoy competitive salary, generous holidays, pension scheme, and professional development opportunities.
- Why this job: Be part of a fast-paced environment with a focus on quality service and teamwork.
- Qualifications: 2-3 years in block management; ARLA or IRPM qualification preferred but not essential.
- Other info: Work in a central location with excellent transport links and a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Block Manager Location: Central London Department: Property Management Reports to: Senior Property Manager/Operations Manager Job Overview We are seeking a highly motivated and detail-oriented Block Manager to join our dynamic team in Central London. As a Block Manager, you will be responsible for the day-to-day management and upkeep of residential and mixed-use blocks within our portfolio. You will oversee all operational aspects of the buildings, ensuring they are well-maintained, compliant with legal requirements, and provide exceptional service to both landlords and tenants. Key Responsibilities * Day-to-Day Management: Oversee the smooth operation of residential and mixed-use blocks, managing relationships with leaseholders, tenants, contractors, and service providers. * Financial Management: Prepare and manage service charge budgets, ensuring efficient allocation of resources. Monitor expenditure and financial performance to ensure cost-effective operations. * Property Maintenance: Coordinate regular maintenance, repairs, and improvements to ensure properties are well-maintained and compliant with safety regulations. Carry out routine property inspections and manage any necessary repairs or refurbishments. * Legal Compliance: Ensure properties comply with all relevant legislation, including Health and Safety, Fire Safety, and Building Regulations. Keep up to date with legal changes affecting property management. * Customer Service: Respond to leaseholder and tenant queries and issues in a timely and professional manner. Work to resolve disputes and ensure tenant satisfaction, ensuring high standards of communication. * Contractor Management: Manage and liaise with contractors for both routine and emergency work, ensuring high-quality workmanship and adherence to health and safety standards. * Reporting: Prepare and present regular reports on the status of properties, including budgets, ongoing maintenance issues, and project updates. Ensure clients are kept informed of any significant developments or concerns. * Strategic Planning: Support in long-term planning for building improvements, upgrades, and investments, advising on strategic property management decisions. * Emergency Response: Act as the key contact for emergency situations or urgent repairs, ensuring the safety and security of tenants and the integrity of the building. Qualifications & Experience * Experience: Minimum of 2–3 years’ experience in residential block management or property management, ideally within a managing agent firm. * Qualification: ARLA (Association of Residential Letting Agents) or IRPM (Institute of Residential Property Management) qualification preferred, but not essential. * Knowledge: Strong knowledge of relevant property law, health & safety regulations, and service charge budgets. * Communication: Excellent written and verbal communication skills, with a customer-focused approach and ability to handle difficult situations professionally. * Technical Skills: Proficiency in property management software, Microsoft Office, and general IT systems. * Organisational Skills: Strong time management skills, with the ability to manage multiple properties and priorities effectively. * Problem-Solving: Ability to handle complex situations and resolve issues efficiently and professionally. * Attention to Detail: Strong attention to detail in managing both the operational and financial aspects of properties. Desirable Skills * Previous experience working with high-end or luxury residential properties. * A strong network of contractors, suppliers, and industry professionals in Central London. * Knowledge of property maintenance, building regulations, and construction terminology. Benefits * Competitive salary with performance-based bonuses. * Generous holiday allowance. * Pension scheme. * Professional development opportunities and support for further qualifications. * Opportunity to work in a collaborative and supportive team environment. * Central London office location with excellent transport links. If you are an experienced and driven Block Manager looking to work in a fast-paced and rewarding environment, we encourage you to apply and join our team in managing some of London’s most prestigious residential properties
Block Manager employer: Hyperion Partners Limited
Contact Detail:
Hyperion Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Familiarize yourself with the specific property laws and regulations in Central London. This knowledge will not only help you stand out during the interview but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Network with professionals in the property management industry, especially those who have experience in managing high-end residential properties. Building relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with financial management, particularly in relation to service charge budgets. Be ready to share examples of how you've effectively managed costs and improved financial performance in previous roles.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully resolved tenant disputes or handled difficult situations. Highlighting your ability to maintain high standards of communication will be key.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential block management. Emphasize your skills in financial management, property maintenance, and customer service, as these are key responsibilities for the Block Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this specific position. Mention your experience with managing properties, your knowledge of relevant regulations, and how you can contribute to the team’s success.
Highlight Relevant Qualifications: If you have any qualifications such as ARLA or IRPM, be sure to mention them prominently. Even if you don’t have these qualifications, highlight any relevant training or certifications that demonstrate your commitment to professional development.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've effectively managed relationships with tenants, contractors, and other stakeholders. This will help demonstrate your customer-focused approach.
How to prepare for a job interview at Hyperion Partners Limited
✨Show Your Knowledge of Property Management
Make sure to brush up on your knowledge of property law, health & safety regulations, and service charge budgets. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Highlight Your Customer Service Skills
Prepare examples of how you've successfully handled tenant queries or disputes in the past. This will showcase your ability to maintain high standards of communication and customer satisfaction, which is crucial for a Block Manager.
✨Demonstrate Your Organizational Skills
Be ready to discuss how you manage multiple properties and prioritize tasks effectively. Providing specific examples of your time management strategies will help illustrate your capability to handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect questions that present you with complex situations related to property management. Practice your problem-solving approach and be prepared to explain how you would resolve issues efficiently and professionally.
