Global CRM & Retention Lead β€” Hybrid + Perks in Manchester

Global CRM & Retention Lead β€” Hybrid + Perks in Manchester

Manchester Full-Time 40000 - 50000 € / year (est.) No home office possible
HyperGrowth Recruitment

At a Glance

  • Tasks: Lead customer engagement and retention strategies using CRM across various markets.
  • Company: Join Hairburst, a thriving brand in the beauty industry.
  • Benefits: Enjoy a rewarding salary, 10% bonus, and hybrid working options.
  • Other info: Exciting growth potential in a dynamic work environment.
  • Why this job: Make a real impact on customer loyalty in a fast-growing company.
  • Qualifications: Experience in lifecycle marketing and DTC retention strategies required.

The predicted salary is between 40000 - 50000 € per year.

HyperGrowth Recruitment is excited to present a unique opportunity for a CRM Retention Manager to join Hairburst in Manchester. This role is key in developing customer engagement and retention strategies across multiple markets utilizing CRM.

The ideal candidate will have substantial experience in lifecycle marketing and retention strategies within a DTC environment.

The position offers a rewarding salary, a 10% bonus, and hybrid working arrangements with exciting growth potential in a thriving brand.

Global CRM & Retention Lead β€” Hybrid + Perks in Manchester employer: HyperGrowth Recruitment

Hairburst is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Manchester. With a focus on employee growth, we offer comprehensive training and development opportunities alongside competitive benefits, including a rewarding salary and a 10% bonus. Join us to be part of a thriving brand where your contributions directly impact customer engagement and retention strategies across multiple markets.

HyperGrowth Recruitment

Contact Detail:

HyperGrowth Recruitment Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Global CRM & Retention Lead β€” Hybrid + Perks in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Hairburst or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your previous CRM and retention strategies. This will help you stand out and demonstrate your expertise in lifecycle marketing.

✨Tip Number 3

Be proactive! Don’t just wait for job openings; reach out directly to the hiring team at Hairburst. Express your interest in the Global CRM & Retention Lead role and share how you can add value to their team.

✨Tip Number 4

Keep it casual but professional during interviews. Be yourself and let your passion for customer engagement shine through. Remember, they want to see how you fit into their thriving brand culture!

We think you need these skills to ace Global CRM & Retention Lead β€” Hybrid + Perks in Manchester

Customer Engagement Strategies
Retention Strategies
Lifecycle Marketing
DTC (Direct-to-Consumer) Experience
CRM (Customer Relationship Management)
Market Analysis
Data-Driven Decision Making

Some tips for your application 🫑

Tailor Your CV:Make sure your CV is tailored to the role of Global CRM & Retention Lead. Highlight your experience in lifecycle marketing and retention strategies, especially in a DTC environment. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how you can contribute to Hairburst's growth. Keep it engaging and relevant to the role – we love a good story!

Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully developed customer engagement strategies in the past. We’re all about results here at StudySmarter!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at HyperGrowth Recruitment

✨Know Your CRM Inside Out

Make sure you’re well-versed in CRM systems and lifecycle marketing strategies. Brush up on the specific tools and platforms that Hairburst uses, and be ready to discuss how you've successfully implemented retention strategies in your previous roles.

✨Showcase Your DTC Experience

Since this role is focused on a direct-to-consumer environment, prepare examples of your past work in DTC marketing. Highlight any successful campaigns or strategies you've developed that improved customer engagement and retention.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about challenges you've encountered in CRM and retention, and how you overcame them. This will demonstrate your critical thinking and adaptability.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about Hairburst’s current CRM strategies or future goals. This shows your genuine interest in the company and helps you gauge if it’s the right fit for you.