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- Tasks: Own customer lifecycle strategies and manage CRM channels to boost engagement.
- Company: Join Reformed, a wellness brand dedicated to long-term customer growth.
- Benefits: Enjoy a competitive salary, fully remote work, and a chance to shape customer relationships.
- Other info: Be part of a dynamic team focused on wellness and customer success.
- Why this job: Make a real impact on customer retention and contribute to brand growth.
- Qualifications: 2+ years in CRM with strong analytical skills required.
The predicted salary is between 45000 - 60000 £ per year.
HyperGrowth Recruitment is seeking a CRM & Retention Manager for Reformed, a wellness brand focused on long-term customer growth. This role involves taking ownership of customer lifecycle strategies, managing CRM channels, and analyzing retention metrics to enhance customer engagement.
Applicants should have over 2 years of experience in CRM and strong analytical skills. The role offers a salary of £45,000 - £60,000 per annum and is fully remote, contributing directly to the brand's growth and customer relationships.
Lifecycle & CRM Lead — Grow Retention & LTV (Remote) employer: HyperGrowth Recruitment
Contact Detail:
HyperGrowth Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifecycle & CRM Lead — Grow Retention & LTV (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM strategies and retention metrics. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM practices. Bring ideas to the table on how you can enhance their customer engagement and retention strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Lifecycle & CRM Lead — Grow Retention & LTV (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM experience and any relevant analytical skills to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer retention and how your previous experiences align with our goals at Reformed. Keep it engaging and personal!
Showcase Your Analytical Skills: Since this role involves analysing retention metrics, don’t forget to include specific examples of how you've used data to drive decisions in your past roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at HyperGrowth Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer lifecycle management and retention metrics, as these will be key topics during your interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where your analytical skills have led to improved customer engagement or retention. Use data to back up your claims and demonstrate how you can contribute to the brand's growth.
✨Understand the Brand's Mission
Familiarise yourself with Reformed’s wellness focus and how it relates to customer retention. Being able to articulate how your values align with the brand will show your genuine interest in the role.
✨Prepare Thoughtful Questions
Think of insightful questions to ask about the company’s current CRM strategies and future goals. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.