At a Glance
- Tasks: Lead fulfilment operations, ensuring orders are picked, packed, and dispatched accurately.
- Company: Join Nutrition Geeks, a fast-growing e-commerce brand in the UK.
- Benefits: Competitive salary, performance bonuses, 30 days holiday, and free supplements.
- Why this job: Be part of a dynamic team making nutrition accessible to everyone.
- Qualifications: Experience in warehouse leadership and strong people management skills.
- Other info: Rapid career progression and a chance to grow with the business.
The predicted salary is between 36000 - 60000 £ per year.
Competitive base + performance-based bonus
Company Overview
The Mission: Make high-quality nutrition & supplements accessible and affordable to everyone. Founded in 2020, Nutrition Geeks is one of the fastest-growing CPG brands in the UK - growing at an extraordinary pace and on track for nine-figure revenue. We’re the top-selling supplement brand on TikTok Shop and Amazon UK, and our DTC channel is scaling rapidly as our largest growth engine. As we enter our next phase of growth, we’re building a team of A+ operators to help us scale globally while maintaining speed, accuracy, and exceptional customer experience.
About the Role
As Fulfilment Manager, you’ll sit at the heart of our operation, owning the day-to-day performance and continuous improvement of our fulfilment function. You’ll lead Team Leaders and Shift Leaders across all shifts, ensuring orders are picked, packed, and dispatched accurately and on time - even during peak periods. This role blends hands-on leadership, operational excellence, and process improvement, and is critical to keeping the engine of the business running smoothly as volumes continue to scale. This role suits someone who is calm under pressure, highly organised, commercially aware, and comfortable rolling their sleeves up when needed.
What You’ll Own
- Operational Leadership
- Own fulfilment performance across all shifts: output, accuracy, efficiency, and safety
- Lead and support Team Leaders with daily priorities, resourcing, and shift handovers
- Ensure orders are picked, packed, and dispatched on time and to a high standard
- Monitor KPIs and act quickly when performance drops or bottlenecks appear
- Maintain accurate systems and real-time reporting
- Oversee stock control and escalate discrepancies fast
- Work closely with Production, Customer Service, and Logistics to keep everything aligned
- Line-manage Team Leaders and support Shift Leaders across shifts
- Support hiring, onboarding, and training of fulfilment team members
- Run regular 1:1s, coaching, and performance feedback
- Support performance reviews, attendance, and welfare matters
- Build a high-performing, accountable, and engaged team culture
- Identify and drive improvements across processes, layouts, systems, and workflows
- Lead or support efficiency, cost-reduction, and quality-improvement initiatives
- Use data to spot trends and make clear recommendations
- Champion health & safety and ensure compliance at all times
- Act as escalation point for complex operational issues
- Support scheduling, capacity planning, and forecasting
- Prepare daily and weekly fulfilment performance reports
- Step in during peak periods to support picking and packing when required
- Deputise for the Fulfilment Manager when needed
What We’re Looking For
- Proven experience in a senior warehouse / fulfilment leadership role
- Strong people leader with the ability to manage multiple teams and priorities
- Highly organised, detail-oriented, and solutions-focused
- Confident using data to drive decisions and improvements
- Strong understanding of fulfilment systems, stock control, and warehouse operations
- Hands-on, reliable, and comfortable in a fast-paced environment
- Proactive mindset - you spot issues before they become problems
What Success Looks Like
- Orders go out accurately, on time, and at scale
- Team Leaders are confident, supported, and performing
- KPIs are visible, understood, and consistently improving
- Issues are anticipated and solved quickly
- The fulfilment operation scales smoothly as the business grows
Why Join Nutrition Geeks?
- Play a key role in one of the UK’s fastest-growing e-commerce brands
- High-impact role with real ownership and responsibility
- Fast-moving environment where your work is felt every day
- Opportunity to grow with the business as we scale globally
Benefits
- Competitive base salary (DOE) + performance-based bonus
- 30 days holiday (including Bank Holidays)
- Company pension
- Free Nutrition Geeks supplements
- Rapid career progression opportunities
If this sounds like you, hit apply or email Sam at sam@hypergrowthrec.co.uk to find out more. Nutrition Geeks is committed to building a diverse, driven team. We welcome applicants from all backgrounds and will support you throughout the recruitment process - please let us know if you need any adjustments.
Fulfilment Manager - Nutrition Geeks employer: HyperGrowth Recruitment
Contact Detail:
HyperGrowth Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Manager - Nutrition Geeks
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Nutrition Geeks. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Nutrition Geeks, their mission, and recent achievements. Show us you’re genuinely interested and ready to contribute to our growth.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on your leadership experience and how you’ve tackled challenges in fulfilment roles before. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re keen and professional, which is exactly what we’re looking for.
We think you need these skills to ace Fulfilment Manager - Nutrition Geeks
Some tips for your application 🫡
Show Your Passion for Nutrition: When writing your application, let your enthusiasm for nutrition and supplements shine through. We love candidates who are genuinely excited about our mission to make high-quality nutrition accessible to everyone!
Highlight Your Leadership Skills: As a Fulfilment Manager, you'll be leading teams, so make sure to showcase your leadership experience in your application. Share specific examples of how you've successfully managed teams and improved performance in previous roles.
Be Data-Driven: We’re all about using data to drive decisions, so don’t shy away from mentioning your experience with KPIs and performance metrics. Show us how you’ve used data to spot trends and implement improvements in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at HyperGrowth Recruitment
✨Know Your Numbers
As a Fulfilment Manager, you'll need to be comfortable with data. Brush up on key performance indicators (KPIs) relevant to fulfilment operations. Be ready to discuss how you've used data in the past to drive improvements or solve issues.
✨Show Your Leadership Skills
This role requires strong people management. Prepare examples of how you've led teams, supported their development, and handled conflicts. Highlight your ability to motivate and engage team members, especially in high-pressure situations.
✨Understand the Business
Familiarise yourself with Nutrition Geeks and its mission. Understand their growth trajectory and how fulfilment plays a crucial role in their success. Being able to articulate how you can contribute to their goals will set you apart.
✨Be Ready for Problem-Solving
Anticipate questions about how you would handle operational challenges. Think of specific scenarios where you've identified problems before they escalated and the steps you took to resolve them. This shows your proactive mindset and solutions-focused approach.