Manager, Solutions (Field Engineering)

About hyperexponential (hx)

At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry – which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We’re changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence.

Backed by a16z, Highland Europe, and Battery Ventures, we’re scaling globally - already trusted by nearly 50 of the world’s largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world’s first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates.

What makes hx different is the people who build it. Here, impact isn’t tied to title or tenure; it’s defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you’ll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next.

About the team

Solutions (Field Engineering) sits at the technical heart of hx’s go-to-market engine, owning the ‘Technical Win’ in every opportunity. The team operates at the intersection of product, sales, and customer success, working directly with underwriters, actuaries, IT leaders, and security teams at some of the world’s most sophisticated insurers. This is where deep technical capability, domain expertise, and commercial insight come together to solve complex problems and design solutions customers trust to run their most critical pricing and underwriting decisions.

The team thrives at the edge of what’s possible – tackling the hardest integration and implementation challenges where creativity, rigor, and technical depth are essential. Every engagement is high-stakes, highly visible, and directly influences both revenue outcomes and product direction. This is a high-ownership, collaborative environment where consistency of execution matters as much as innovation. Field Engineering doesn’t just support deals – it accelerates them, de-risks them, and shapes how hx shows up in the market.

This is a people-first leadership role focused on team performance, coaching, and operational excellence. You will be accountable for how effectively the Solutions Engineering team supports revenue, while partnering closely with Sales, Product, and Customer Success to ensure strong, consistent technical execution.

What you’ll be doing

• Drive optimal win rates across qualified opportunities by coaching Solutions Team (Solutions Engineers and Architects) through discovery, demos, architectural workshops, and proof-of-value engagements with clear, technically and commercially aligned execution.
• Drive optimal Technical Win conversion from proof-of-value to closed deals by analysing outcomes, capturing learnings, and refining how the team builds customer confidence.
• Reduce sales cycle length and improve forecast accuracy by identifying technical risks early and partnering with Sales to proactively unblock deals.
• Build and develop a high-performing, engaged team through clear standards, structured feedback, and defined career progression pathways.
• Establish consistent execution frameworks across discovery, solution design, and POV delivery, using metrics and AI-enabled workflows to scale quality.
• Partner cross-functionally with Sales, Product, and Customer Success to align technical execution with revenue goals and influence product direction.

What you'll need to have done

• Led or significantly contributed to Solutions Engineering or Solutions Architecture teams in a B2B SaaS or similarly complex environment.
• Demonstrated measurable impact on presales metrics such as win rates, POV conversion, sales cycle length, or forecast accuracy.
• Built or improved presales processes (discovery frameworks, demo structures, POV execution) that brought consistency and quality to how technical teams engage with customers.
• Coached and developed individual contributors, improving technical storytelling, solution design, and stakeholder management, alongside experience (or clear readiness) in hiring, onboarding, and managing performance.
• Used data and metrics to drive team performance and accountability.
• Partnered effectively with Sales, Product, and Customer Success to align technical strategy with commercial outcomes.
• Maintained technical credibility with customers, senior stakeholders and internal teams by staying current with product capabilities, guiding solution design, and supporting the team through complex technical conversations.

You’re unlikely to thrive here if

• You prefer to stay hands‑on as an individual contributor rather than building leverage through coaching and team development.
• You're uncomfortable holding people accountable to clear standards or providing direct feedback when performance falls short.
• You default to process over judgment, or struggle to operate effectively in a fast-changing, high-stakes environment where the playbook is still being written.

Compensation

At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this.

Benefits

• £5,000 training and conference budget for individual and group development.
• 25 days of holiday plus 8 bank holidays (33 days total).
• Company pension scheme via Penfold.
• Mental health support and therapy via Spectrum.life.
• Individual wellbeing allowance via Juno.
• Private healthcare insurance through AXA.
• Income protection and Life Insurance.
• Cycle to Work Scheme.

Additional perks

• Top-spec equipment (laptop, screens, adjustable desks, etc.).
• Regular remote and in-person hackathons, lunch and learns, socials, and game nights.
• Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry.
• Exceptional opportunities for personal development and growth as we build something remarkable together.

Background checks

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.