At a Glance
- Tasks: Deliver engaging technical training and create high-quality course content for clients and partners.
- Company: Join hyperexponential, an innovative AI-powered platform transforming the insurance industry.
- Benefits: Enjoy competitive salary, equity, generous holiday, and a £5,000 training budget.
- Other info: Dynamic, inclusive culture with exceptional growth opportunities and fun team events.
- Why this job: Make a real impact by empowering clients to master cutting-edge technology.
- Qualifications: Experience in delivering training and a background in Computer Science or similar.
The predicted salary is between 63000 - 77000 £ per year.
About hyperexponential (hx)
At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision.
About the Client Education team
Every hx customer's success depends on their teams knowing how to use our platform well. Client Enablement exists to make that happen. We sit at the intersection of Product, Partnerships, and Customer teams, turning new features and platform capability into training, certification, and documentation that our clients and delivery partners can learn from.
The team owns the full learning journey: onboarding new clients, building certification pathways, producing courses and video content, and supporting partners who deliver training on our behalf. We're looking for a Client Education Associate to join as a core part of this effort.
What you'll be doing:
- Deliver technical training sessions, live and online, to clients and partners.
- Build and maintain high-quality course content that keeps pace with new product releases and evolving client needs.
- Support the design and delivery of certification assessments.
- Partner with Product, Customer, and Partnerships teams to translate new features into training material.
- Contribute to our partner enablement programme.
- Help maintain and improve our course health and documentation processes.
What you'll need to have done:
- Delivered training, workshops, or technical explanations to a non-technical or semi-technical audience.
- Studied Computer Science or a related technical discipline.
- Worked hands-on with SaaS tools, APIs, or similar technical products.
- Taken the initiative to build or improve a course, process, or piece of learning content.
- Communicated confidently and clearly with clients or external stakeholders.
- Worked well in an environment where scope shifts.
You're unlikely to thrive here if:
- You'd rather follow a fixed curriculum than build and adapt training material.
- You're not comfortable being hands-on with technical concepts and tooling.
- You prefer working in isolation rather than collaborating with teams.
Compensation:
At hx, we're committed to salary transparency. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make.
Benefits:
- 5,000 training and conference budget for individual and group development.
- 25 days of holiday plus 8 bank holidays (33 days total).
- Company pension scheme via Penfold.
- Mental health support and therapy via Spectrum.life.
- Individual wellbeing allowance via Juno.
- Private healthcare insurance through AXA.
- Income protection and Life Insurance.
- Cycle to Work Scheme.
Additional perks:
- Top-spec equipment.
- Regular remote and in-person hackathons, lunch and learns, socials, and game nights.
- Exceptional opportunities for personal development and growth.
Interview Process:
- Initial call with our Talent team.
- Manager interview.
- Practical training assessment.
- Values interview.
Our commitment to Diversity:
hxer's are at the centre of everything we build. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.
If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team.
Next steps:
If this opportunity resonates with you, we encourage you to apply or share it with your connections!
Please note that background checks will be conducted as part of the hiring process.
Location: London (hybrid)
Employment Type: Full time
Department: Revenue, Customer and Consulting, Learning
Learning and Client Enablement Specialst employer: hyperexponential
At Hyperexponential, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through our generous training budget, comprehensive benefits package, and a vibrant work environment that encourages creativity and teamwork. Located in a dynamic office space at The Ministry, we offer unique opportunities for personal development while making a meaningful impact in the insurance industry with cutting-edge AI technology.
StudySmarter Expert Advice🤫
We think this is how you could land Learning and Client Enablement Specialst
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We think you need these skills to ace Learning and Client Enablement Specialst
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at hyperexponential, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of hyperexponential and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at hyperexponential
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that hyperexponential might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at hyperexponential.
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Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
