At a Glance
- Tasks: Support clients with GC/GCMS instruments and provide training and demonstrations.
- Company: Join a global leader in analytical instrumentation, shaping the future of science.
- Benefits: Enjoy a dynamic work environment with travel opportunities and professional growth.
- Why this job: Be part of a cutting-edge field, making a real impact in scientific advancements.
- Qualifications: Degree in a scientific discipline with experience in GC/GCMS and mass spectrometry required.
- Other info: Field-based role with up to 50% travel across the South East of England.
The predicted salary is between 36000 - 60000 Β£ per year.
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ROLE OVERVIEW
A fantastic opportunity has become available for a GCMS Technical Specialist to join a Global manufacturer of analytical instrumentation. The role is field based, reporting into our clients HQ in Bedfordshire and visiting clients across the South East of England. You can expect to travel up to 50% of the time.
The GCMS Technical Specialist is responsible for supporting the continued growth of our clients GC/GCMS business unit. You will provide a high level of customer support for instruments in the field, and customised training across the GC/GCMS product range. This role includes customer demonstrations, instrument evaluations and application support, to ensure a best in class customer service.
KEY DUTIES & RESPONSIBILITIES
Your duties as the GCMS Technical Specialist will be varied, however, the key duties and responsibilities are as follows:
1. Provide technical and application support for pre-sales and post-sales activities for all GC/GCMS product lines
2. Drive customer success for GC/GCMS solutions with a focus on further developing our quantitative Gas Chromatograph and mass spectrometry
3. Provide technical expertise and key application advice to sales representatives and assisting them in the closure of business. Provide post-sales training, method development support and troubleshooting advice
4. Providing technical proposals and tender responses to support commercial activity.
5. Deliver technical presentations and expertise during sales calls, in person meetings and present application work at conferences and seminars.
ROLE REQUIREMENTS
To be successful in your application to this exciting role as the GCMS Technical Specialist, we are looking to identify the following on your profile and past history:
1. The successful candidate will be degree qualified within a Scientific discipline, with an emphasis on GC/GCMS knowledge and experience.
2. This will include demonstrable experience of GC/GCMS, with a focus on quantitative GC and method development.
3. In depth understanding of mass spectrometry and chromatography, with the ability to communicate these topics clearly. Strong understanding of Gas Chromatography software systems, and the ability to learn these quickly.
4. Willingness to travel (daily) and spend time away from home (each week) to support customers and colleagues.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Science, and Customer Service
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GC/GCMS Technical Sales Specialist employer: Hyper Recruitment Solutions
Contact Detail:
Hyper Recruitment Solutions Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land GC/GCMS Technical Sales Specialist
β¨Tip Number 1
Familiarise yourself with the latest advancements in GC/GCMS technology. Being well-versed in current trends and innovations will not only boost your confidence but also impress potential employers during discussions.
β¨Tip Number 2
Network with professionals in the field of analytical instrumentation. Attend industry conferences or webinars to connect with others who work in GC/GCMS, as these connections can lead to valuable insights and job opportunities.
β¨Tip Number 3
Prepare to demonstrate your technical expertise during interviews. Be ready to discuss specific projects or experiences where you successfully applied your knowledge of GC/GCMS, showcasing your problem-solving skills and customer support capabilities.
β¨Tip Number 4
Research the company thoroughly before your interview. Understand their product range, market position, and recent developments. This knowledge will help you tailor your responses and show genuine interest in contributing to their success.
We think you need these skills to ace GC/GCMS Technical Sales Specialist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your degree in a scientific discipline and any specific experience you have with GC/GCMS. Emphasise your technical skills and any relevant training or certifications.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the GC/GCMS field. Mention your experience with quantitative Gas Chromatography and mass spectrometry, and how you can contribute to customer success.
Showcase Technical Expertise: When detailing your past roles, focus on your technical support experience, method development, and any successful projects related to GC/GCMS. Use specific examples to demonstrate your problem-solving skills.
Prepare for Interviews: Anticipate questions about your understanding of mass spectrometry and chromatography. Be ready to discuss how you would approach customer demonstrations and training sessions, showcasing your communication skills.
How to prepare for a job interview at Hyper Recruitment Solutions
β¨Showcase Your Technical Knowledge
Make sure to brush up on your GC/GCMS knowledge before the interview. Be prepared to discuss specific techniques, applications, and your past experiences with these systems. This will demonstrate your expertise and confidence in the field.
β¨Prepare for Customer Scenarios
Since the role involves a lot of customer interaction, think of examples where you've successfully supported clients or resolved technical issues. Being able to share these stories will highlight your problem-solving skills and customer service orientation.
β¨Practice Your Presentation Skills
You'll need to deliver technical presentations and training, so practice explaining complex concepts in simple terms. Consider doing mock presentations to friends or family to refine your delivery and ensure clarity.
β¨Demonstrate Your Willingness to Travel
As this role requires significant travel, express your enthusiasm for being on the road and supporting clients in person. Share any relevant experiences that showcase your adaptability and commitment to customer success.