At a Glance
- Tasks: Lead onboarding and training for implementation partners across the EU and US.
- Company: Join a leading software company with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a chance to shape partner enablement programs.
- Why this job: Make a real impact by empowering partners to succeed in software implementation.
- Qualifications: Degree in a technical or business field and experience in SaaS or technical software delivery.
The predicted salary is between 60000 - 80000 £ per year.
We are currently looking for a Delivery Manager (Partner Implementation Enablement Lead) to join a leading software company based in the London or Munich area. As the Delivery Manager focusing on system implementation and service management, you will be responsible for ensuring the enablement and success of the company's implementation partners across the EU and US.
Key Duties and Responsibilities
- Deliver onboarding programs and hands‑on workshops for new implementation partners.
- Develop and maintain a partner certification program covering implementation, configuration, and technical deployment.
- Collaborate with Customer Success Enablement to design repeatable training programs and maintain an up‑to‑date partner knowledge base.
- Build processes to enable more partners to deliver implementations independently and collect feedback to improve enablement programs.
Role Requirements
- Relevant degree in a technical or business‑related field.
- Proven industry experience in Professional Services, Implementation, or Partner Enablement within enterprise SaaS or technical software delivery.
- Strong facilitation skills with experience creating enablement content such as playbooks, technical documentation, and training videos.
Delivery Manager - Partner Implementation and Service Management employer: Hyper Recruitment Solutions LTD
Join a dynamic and innovative software company that prioritises employee growth and collaboration in the vibrant cities of London or Munich. With a strong focus on professional development, you will have access to comprehensive training programmes and a supportive work culture that encourages creativity and initiative. Our commitment to partner success means you'll play a pivotal role in shaping the future of our implementation services while enjoying a flexible work environment and competitive benefits.
Contact Details:
Hyper Recruitment Solutions LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager - Partner Implementation and Service Management
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to delivery management and partner enablement. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you successfully delivered training programs or improved partner enablement. Numbers and outcomes speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Delivery Manager - Partner Implementation and Service Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Delivery Manager. Highlight your experience in partner enablement and implementation, and don’t forget to sprinkle in those key terms from the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your past experiences that align with our needs, especially in training and certification.
Showcase Your Skills:We want to see your strong facilitation skills in action! If you’ve created enablement content like playbooks or training videos, make sure to mention them. This will help us understand how you can contribute to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hyper Recruitment Solutions LTD
✨Know Your Stuff
Make sure you understand the ins and outs of partner implementation and service management. Brush up on your knowledge of SaaS and technical software delivery, as well as any relevant experience you've had in Professional Services. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Facilitation Skills
Since strong facilitation skills are key for this role, prepare examples of how you've created enablement content like playbooks or training videos. Be ready to discuss your approach to developing onboarding programs and how you’ve successfully trained others in the past.
✨Collaborate and Communicate
Highlight your ability to work with different teams, especially Customer Success Enablement. Think of specific instances where you collaborated to design training programmes or improve processes. This will demonstrate your teamwork skills and your understanding of the importance of collaboration in achieving success.
✨Feedback is Gold
Be prepared to talk about how you collect and utilise feedback to enhance enablement programmes. Discuss any systems you've implemented to gather insights from partners and how you've used that information to make improvements. This shows that you’re proactive and committed to continuous improvement.
