At a Glance
- Tasks: Supervise pool areas, assist customers, and maintain a clean, safe environment.
- Company: Join Hyndburn Leisure, a community-focused charity dedicated to health and wellbeing.
- Benefits: Competitive pay, flexible hours, training opportunities, and career progression.
- Other info: Dynamic work environment with a focus on community engagement and personal development.
- Why this job: Make a real difference in your community while building a career in leisure and fitness.
- Qualifications: Customer service skills, team player attitude, and willingness to obtain lifeguard qualification.
The predicted salary is between 20000 - 25000 € per year.
This position will be based between Hyndburn Leisure Centre & Cath Thom Leisure Centre on a 6-week rota.
Working Hours: Full Time hours - 36 hours per week
Are you enthusiastic about health, fitness, and delivering excellent customer service? Do you enjoy working as part of a team in a fast-paced leisure environment? If you’re ready to play a key role in providing a safe and enjoyable experience for our community—at any of our pool sites we want to hear from you!
About Us
Hyndburn Leisure is the leading sport, health and leisure charity in Hyndburn, with a clear mission: to improve the health & wellbeing of our local community. As a not-for-profit organisation, every penny we make is reinvested back into local services, facilities & opportunities that help our communities thrive. We operate eight dynamic venues across the borough, offering a wide range of services—and now we are excited to announce the opening of a brand‑new leisure facility featuring a Swimming Pool, Gym, Aerobics & Dance Studio, and Café.
The Role
As a Leisure Attendant, you’ll be an essential part of the daily operations team, ensuring our customers have a safe, clean, and welcoming experience. You'll help to maintain the facility to the highest standards, assist in pool supervision, and provide excellent support and service to our visitors. This is an ideal opportunity for someone looking to build a career in the leisure and fitness industry.
Key Responsibilities
- Supervise poolside areas, ensuring the safety of all users (must hold a valid NPLQ or be willing to obtain it)
- Set up and take down equipment for various activities and events
- Assist customers with enquiries in a friendly and helpful manner
- Carry out routine cleaning and maintenance to keep the facilities safe and hygienic
- Support the Duty Manager and team in day-to-day operations
- Promote a welcoming, inclusive atmosphere for all facility users
About You
We’re looking for a proactive, reliable, and customer-focused Leisure Attendant with experience in a similar environment. You’ll have strong communication skills, a friendly and approachable attitude, and a commitment to maintaining a safe, clean, and welcoming space for all visitors. A team player, you’ll support daily operations and help deliver a great experience for every guest.
You Will Have
- A friendly and approachable attitude with great communication skills
- A proactive approach to customer service
- A willingness to work flexibly across shifts, including evenings and weekends
- A good understanding of health and safety (training will be provided)
- A National Pool Lifeguard Qualification (NPLQ), or be willing to train for it
Why Join Us?
- Be part of a passionate, community‑focused charity
- Support with training and professional development (including lifeguard qualification if needed)
- Competitive pay and flexible working hours
- Opportunities for progression within a growing organisation
- Make a real difference in your local community
Ready to take the next step in your leisure career? If you’re enthusiastic, reliable, and committed to delivering a great customer experience, apply today and be part of something better—Improving Health, Building Community, Transforming lives.
Leisure Attendant in Accrington employer: Hyndburn-Leisure
Hyndburn Leisure is an exceptional employer, dedicated to enhancing the health and wellbeing of our local community through a supportive and inclusive work culture. As a not-for-profit organisation, we offer competitive pay, flexible working hours, and ample opportunities for professional development, including training for qualifications like the National Pool Lifeguard Qualification. Join us in making a meaningful impact while enjoying a fulfilling career in a dynamic leisure environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant in Accrington
✨Tip Number 1
Get to know the company! Research Hyndburn Leisure and understand their mission. When you show up for an interview, drop in some knowledge about their community initiatives. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a great experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart and professional can make a big difference. It shows you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Leisure Attendant in Accrington
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for health and fitness shine through in your application. We want to see that you're genuinely excited about the role and how you can contribute to our community's wellbeing.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hyndburn-Leisure
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Leisure Attendant. Familiarise yourself with pool supervision, customer service, and health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
Hyndburn Leisure is all about community and customer service. During the interview, express your passion for health and fitness, and share any relevant experiences that highlight your enthusiasm for providing excellent service. A positive attitude can go a long way!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or ensuring safety at the pool. Think of examples from your past experiences where you demonstrated problem-solving skills and teamwork. This will showcase your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or the new leisure facility. This shows your interest in the organisation and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
