At a Glance
- Tasks: Support residents facing homelessness by providing tailored housing advice and solutions.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, flexible working arrangements, and great working conditions.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Make a real impact by helping vulnerable people find secure housing.
- Qualifications: 3 years of housing advice experience and strong interpersonal skills.
The predicted salary is between 37280 - 39862 £ per year.
We are seeking a proactive and customer-focused Housing Advice & Homelessness Officer, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices.
You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans and actively supporting customers to prevent or relieve homelessness through meaningful interventions. On occasion this may mean dealing with vulnerable people with complex and challenging needs.
The ideal candidate will have 3 years’ experience of offering housing advice or similar, to the public, including the achievement of appropriate solutions to housing needs problems including the prevention of homelessness. In addition, candidates will be required to demonstrate:
- A positive attitude and motivated to help vulnerable people
- Strong inter‑personal skills when dealing with clients
- The ability to work as part of a team but also use your own initiative to work effectively without supervision
- Ability to consider creative ways to resolve the clients particular housing issue.
If you are passionate about providing an excellent customer service and helping households who are either homeless or in housing need we would really like to hear from you. We offer flexible and hybrid working arrangements (you will be required to work 3 days a week in the office) with very good working conditions.
Housing Advice & Homelessness Officer employer: Hyndburn Borough Council
As a Housing Advice & Homelessness Officer, you will join a supportive and dynamic team dedicated to making a real difference in the lives of vulnerable residents. Our organisation values employee growth, offering training and development opportunities alongside flexible working arrangements that promote a healthy work-life balance. Located in a vibrant borough, we foster a collaborative work culture where your contributions are recognised and celebrated, making it an excellent place for those passionate about social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice & Homelessness Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing advice and homelessness. Think about your past experiences and how they relate to the role. We want you to showcase your skills and passion for helping vulnerable people!
✨Tip Number 3
Practice your communication skills! Role-play scenarios where you might need to persuade or support clients. The better you can convey your empathy and problem-solving abilities, the more likely you are to impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to prevent homelessness.
We think you need these skills to ace Housing Advice & Homelessness Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Advice & Homelessness Officer role. Highlight your experience in housing advice and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Interpersonal Skills:Since this role involves working closely with vulnerable people, it's crucial to demonstrate your strong interpersonal skills. Share examples of how you've built trusting relationships in previous roles. We love seeing real-life stories that show your ability to connect with others!
Be Proactive and Creative:We’re looking for someone who can think outside the box when it comes to solving housing issues. In your application, mention any creative solutions you've implemented in past roles. Show us how you can bring that proactive attitude to our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Hyndburn Borough Council
✨Know Your Housing Legislation
Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your ability to build trusting relationships with clients. Think about times when you’ve successfully supported vulnerable individuals and how you approached those situations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss creative solutions you've implemented in past roles. This could involve case studies where you helped prevent homelessness or resolved complex housing issues.
✨Emphasise Teamwork and Initiative
Share experiences that illustrate your ability to work both collaboratively and independently. Highlight instances where you took the initiative to improve processes or support your team.
