At a Glance
- Tasks: Help prevent homelessness by supporting residents in making positive housing choices.
- Company: Join a dedicated team focused on making a real difference in the community.
- Benefits: Flexible working arrangements, great conditions, and a chance to help those in need.
- Other info: Opportunity to work with vulnerable individuals and tackle complex challenges.
- Why this job: Make a meaningful impact while developing your skills in a supportive environment.
- Qualifications: 3 years' experience in housing advice and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and customer-focused Housing Advice & Homelessness Officer, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices.
You will assess and investigate homeless approaches and applications in accordance with the Council's statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans and actively supporting customers to prevent or relieve homelessness through meaningful interventions. On occasion this may mean dealing with vulnerable people with complex and challenging needs.
The ideal candidate will have 3 years' experience of offering housing advice or similar, to the public, including the achievement of appropriate solutions to housing needs problems including the prevention of homelessness. In addition, candidates will be required to demonstrate:
- A positive attitude and motivated to help vulnerable people
- Strong inter-personal skills when dealing with clients
- The ability to work as part of a team but also use your own initiative to work effectively without supervision
- Ability to consider creative ways to resolve the clients particular housing issue.
If you are passionate about providing an excellent customer service and helping households who are either homeless or in housing need we would really like to hear from you. We offer flexible and hybrid working arrangements (you will be required to work 3 days a week in the office) with very good working conditions.
Housing Advice & Homelessness Officer in Broadfield employer: Hyndburn Borough Council
As a Housing Advice & Homelessness Officer, you will join a supportive and dynamic team dedicated to making a real difference in the lives of vulnerable residents. Our organisation prioritises employee well-being with flexible and hybrid working arrangements, fostering a culture of collaboration and innovation. We are committed to your professional growth, offering training and development opportunities that empower you to excel in your role while contributing to meaningful community outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice & Homelessness Officer in Broadfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing advice and homelessness. Think about your past experiences and how they relate to the role. We want you to showcase your skills and passion for helping vulnerable people!
✨Tip Number 3
Practice your communication skills! Role-play scenarios where you might need to persuade or influence clients. Being able to convey empathy and understanding is key in this line of work, so let’s nail that down.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to make a difference in the community.
We think you need these skills to ace Housing Advice & Homelessness Officer in Broadfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing advice and working with vulnerable people. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for helping others shine through in your application. We’re looking for someone who’s genuinely motivated to make a difference in the lives of those facing homelessness, so share your personal connection to this cause if you have one!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hyndburn Borough Council
✨Know Your Housing Legislation
Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Understanding these laws will not only help you answer questions confidently but also demonstrate your commitment to the role and its responsibilities.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully built relationships with clients in the past. Highlight your ability to empathise with vulnerable individuals and how you've helped them navigate their housing issues. This will show that you can connect with residents effectively.
✨Demonstrate Problem-Solving Abilities
Think of creative solutions you've implemented in previous roles to resolve housing problems. Be ready to discuss specific cases where your interventions made a positive impact, showcasing your initiative and resourcefulness.
✨Emphasise Teamwork and Independence
Be prepared to discuss how you balance working as part of a team while also being self-sufficient. Share examples of when you've collaborated with colleagues and when you've taken the lead on projects, illustrating your versatility in different work environments.
