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- Tasks: Administer and issue licences for various activities while providing excellent customer service.
- Company: Join a dynamic team at Hyndburn Borough Council focused on community engagement.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong IT skills, excellent written English, and effective communication abilities.
- Other info: Fast-paced role with a focus on teamwork and customer satisfaction.
The predicted salary is between 22400 - 29600 £ per year.
We are seeking an enthusiastic, organised and motivated person, who responds well to working in a pressurised environment, can work to deadlines/targets and who can demonstrate a real commitment to providing excellent customer care and top-quality service.
You will be a member of a busy team responsible for the administration and issue of licences for various activities including (amongst others) taxis, the sale of alcohol, regulated entertainment, the sale of alcohol and gambling.
Responsibilities- Check relevant documentation and issue licences in relation to activities which are required to be licensed by Hyndburn Borough Council.
- Provide advice as required to licensing enquiries and develop a wide and comprehensive knowledge of all aspects of licensing legislation.
- Work as part of a team to administer and issue licences in a timely, accurate and customer-focused manner.
- Proficient IT user with an excellent command of written English.
- Strong communication skills and the ability to interact effectively with customers and colleagues.
- Ability to work under pressure, meet deadlines/targets and maintain high standards of service.
You will be expected to develop a wide and comprehensive knowledge of all aspects of licensing legislation.
Licensing Officer in Accrington employer: Hyndburn Borough Council
Contact Detail:
Hyndburn Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer in Accrington
✨Tip Number 1
Get to know the company! Research Hyndburn Borough Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Licensing Officer, you'll need to interact with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work in licensing at Hyndburn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Licensing Officer in Accrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Licensing Officer role. We want to see your enthusiasm for customer care and your ability to work under pressure!
Show Off Your Communication Skills: Since strong communication is key for this position, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your written English skills!
Highlight Relevant Experience: If you’ve got experience in licensing or a similar field, make it shine! We’re looking for someone who can hit the ground running, so let us know how your background prepares you for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Licensing Officer position. We can’t wait to hear from you!
How to prepare for a job interview at Hyndburn Borough Council
✨Know Your Licensing Legislation
Before the interview, brush up on the key aspects of licensing legislation relevant to the role. This will not only show your commitment but also help you answer questions confidently and accurately.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to assist customers, as this is crucial for a Licensing Officer.
✨Showcase Your Teamwork Abilities
Since you'll be working as part of a busy team, be ready to discuss your experience collaborating with others. Highlight instances where you contributed to team goals or helped resolve conflicts effectively.
✨Practice Under Pressure
Given the pressurised environment mentioned in the job description, consider doing mock interviews or practice answering questions while timing yourself. This will help you stay calm and focused during the actual interview.
