At a Glance
- Tasks: Help prevent homelessness by supporting residents in making positive housing choices.
- Company: Join a dedicated team focused on making a real difference in the community.
- Benefits: Flexible working arrangements, great conditions, and a chance to impact lives.
- Other info: Work collaboratively while also using your initiative to solve complex housing issues.
- Why this job: Be a vital part of a mission to support vulnerable people in need.
- Qualifications: 3 years’ experience in housing advice and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and customer-focused Housing Advice & Homelessness Officer, playing a vital role in preventing and relieving homelessness across the borough. You will work directly with residents who are homeless or threatened with homelessness, building trusting and productive relationships that enable you to persuade, influence and support customers to make positive and realistic housing choices.
You will assess and investigate homeless approaches and applications in accordance with the Council’s statutory duties under Part VII of the Housing Act 1996, relevant case law, and the Homelessness Reduction Act 2017. This includes developing, reviewing and implementing Personalised Housing Plans and actively supporting customers to prevent or relieve homelessness through meaningful interventions. On occasion this may mean dealing with vulnerable people with complex and challenging needs.
The ideal candidate will have 3 years’ experience of offering housing advice or similar, to the public, including the achievement of appropriate solutions to housing needs problems including the prevention of homelessness. In addition, candidates will be required to demonstrate:
- A positive attitude and motivated to help vulnerable people
- Strong inter‑personal skills when dealing with clients
- The ability to work as part of a team but also use your own initiative to work effectively without supervision
- Ability to consider creative ways to resolve the clients particular housing issue
If you are passionate about providing an excellent customer service and helping households who are either homeless or in housing need we would really like to hear from you. We offer flexible and hybrid working arrangements (you will be required to work 3 days a week in the office) with very good working conditions.
Housing Advice & Homelessness Officer in Accrington employer: Hyndburn Borough Council
As a Housing Advice & Homelessness Officer, you will join a dedicated team committed to making a real difference in the lives of vulnerable residents across the borough. Our organisation fosters a supportive work culture that prioritises employee well-being and professional growth, offering flexible and hybrid working arrangements to ensure a healthy work-life balance. With a focus on meaningful interventions and community impact, we provide our staff with the tools and training necessary to excel in their roles and advance their careers in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advice & Homelessness Officer in Accrington
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing advice and homelessness. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Showcase your passion for helping vulnerable people. During interviews, share stories that highlight your commitment to customer service and problem-solving. This will resonate with employers looking for someone who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Advice & Homelessness Officer in Accrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing advice and working with vulnerable people. We want to see how your skills align with the role of a Housing Advice & Homelessness Officer.
Showcase Your Interpersonal Skills:Since this role involves building trusting relationships, don’t forget to mention specific examples where you've successfully supported clients or resolved conflicts. We love seeing those strong interpersonal skills in action!
Demonstrate Your Problem-Solving Ability:Think about times when you’ve creatively tackled housing issues or helped someone find a solution to their homelessness situation. We’re looking for candidates who can think outside the box and come up with effective interventions.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hyndburn Borough Council
✨Know Your Housing Legislation
Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Understanding these laws will not only help you answer questions confidently but also demonstrate your commitment to the role and the importance of statutory duties in preventing homelessness.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your ability to build trusting relationships with clients. Think about times when you've successfully supported vulnerable individuals or resolved complex issues, as this will show your potential employer that you can handle the challenges of the role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss creative solutions you've implemented in past roles. This could involve how you’ve developed personalised housing plans or intervened effectively to prevent homelessness. Showing your initiative and resourcefulness will set you apart from other candidates.
✨Emphasise Your Teamwork and Independence
Prepare to talk about your experience working both as part of a team and independently. Highlight situations where you’ve collaborated with colleagues to achieve a common goal, as well as instances where you’ve taken the lead on projects without supervision.
