At a Glance
- Tasks: Support hospitality and events, ensuring visitors have a fantastic experience.
- Company: Join Hyndburn Borough Council in a vibrant community setting.
- Benefits: Earn from £14.14 an hour with flexible part-time shifts.
- Other info: Perfect for students looking for flexible work during evenings and weekends.
- Why this job: Be part of exciting events and make Accrington a place to love.
- Qualifications: Great customer service skills and a team player attitude.
The predicted salary is between 12.6 - 15.4 £ per hour.
Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and we are creating a pool of Casual Venue Assistants to support our hospitality, events and venue operations. This is an exciting opportunity to be part of a growing programme of food, drink, entertainment, cultural activities and community events. We're looking to build a bank of reliable and enthusiastic casual staff who can be called upon to work during busy periods, special events, holidays and to provide additional operational cover when required. Shifts will be offered on an as-needed basis, including evenings and weekends, and there is no obligation for us to offer work or for you to accept it.
What will you be doing? As a Casual Venue Assistant, you'll help ensure visitors enjoy a safe, welcoming and enjoyable experience. Depending on the shift, duties may include:
- Serving customers at the bar and operating tills.
- Clearing tables and collecting glasses.
- Pot washing, glass washing and general cleaning duties.
- Setting up and clearing down event spaces.
- Moving furniture and equipment.
- Stewarding, welcoming visitors and checking tickets.
- Supporting the delivery of events and activities.
- Assisting with stock movement and replenishment.
- Helping maintain high standards of presentation, cleanliness and customer service throughout our venues.
What are we looking for?
- Have excellent customer service skills and enjoy working with people.
- Are reliable, flexible and professional.
- Can work effectively as part of a team in a busy environment.
- Are willing to undertake a variety of practical tasks.
- Have some availability to work evenings and weekends.
- Have experience in hospitality, retail, events or another customer-facing role, although this is not essential.
- Share our ambition to make Accrington's town centre somewhere people are proud to visit.
Vacancy Ref: 2386
Proud member of the Disability Confident employer scheme
About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Casual Venue Assistants in Accrington employer: HYNDBURN BOROUGH COUNCIL
Hyndburn Borough Council is an excellent employer, offering a supportive work culture that prioritises teamwork and community impact. Employees benefit from job security in a permanent role, opportunities for personal growth, and the satisfaction of contributing to a cleaner environment. Working outdoors in a vibrant local area, staff enjoy a fulfilling experience while making a tangible difference in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Venue Assistants in Accrington
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Casual Venue Assistants in Accrington
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at HYNDBURN BOROUGH COUNCIL
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at HYNDBURN BOROUGH COUNCIL. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
