At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing meeting rooms.
- Company: Join a supportive team in a vibrant London office.
- Benefits: Flexible benefits, mental health support, and paid volunteering days.
- Other info: Enjoy regular social activities and a commitment to inclusivity.
- Why this job: Make a difference in a dynamic environment while developing your skills.
- Qualifications: Strong communication skills and a proactive attitude are key.
The predicted salary is between 27040 - 30000 £ per year.
We currently have an exciting opportunity to join our Front of House Team in London on a full-time, permanent basis. The role is on a varied shift pattern of 08:00‑16:00, 09:00‑17:00, or 09:30‑17:30 onsite.
Responsibilities
- Answer calls politely, quickly and efficiently.
- Meet and greet all clients, visitors and staff in a professional manner.
- Maintain the meeting‑room diary.
- Record and handle all incoming and outgoing couriers.
- Ensure all meeting rooms and reception area are kept to a high standard.
- Set up, clear and reset meeting rooms for lunches, meetings and events, including breaking down and re‑setting tables.
- Distribute external and internal mail and ensure external post is sent by the most appropriate method.
- Monitor and order stationery.
- Manage delivery of all goods.
- Order and deliver records from an off‑site storage facility.
- Maintain the tidiness of the general office environment.
- Adhere to the Firm’s Information Security standards, policies and procedures.
- Be responsible for filing and archiving, keeping filing cabinets tidy and ensuring all filing is kept up to date with online portal retrieval and return.
- Handle invoicing.
- Administer H&S inductions and new‑starter set‑ups.
- Conduct workstation assessments.
- Provide other ad‑hoc facilities and general support to the office manager.
Qualifications
- Ability to communicate at all levels.
- A polite and friendly manner.
- Strong efficiency and punctuality.
- Excellent team‑working skills with the ability to work on own initiative.
- Experience of working a switchboard (advantage).
- Working knowledge of Microsoft Office and Microsoft Excel.
- Excellent organisational and prioritising skills.
- Flexible approach to work.
- Proactive and self‑motivated.
- Professional approach in all work activities and client dealings.
Benefits
- A flexible selection of employee benefits to choose a package that best matches your lifestyle and needs.
- A collaborative and encouraging work environment.
- On‑site mental health and wellbeing assistance.
- Commitment to helping you develop personally and professionally, with mentoring opportunities and access to an award‑winning learning portal.
- Regular social activities, three days paid volunteering leave per year and a day’s leave to celebrate your birthday.
We are committed to an equal‑opportunity and inclusive workplace.
Front of House Assistant in London employer: Hymans Robertson
Join our Front of House Team in London, where we pride ourselves on fostering a collaborative and inclusive work environment. With a strong commitment to employee development, you will have access to mentoring opportunities and an award-winning learning portal, alongside a flexible benefits package tailored to your lifestyle. Enjoy regular social activities, paid volunteering leave, and a supportive atmosphere that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hymans Robertson. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hymans Robertson
Don't be shy about reaching out to Hymans Robertson directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hymans Robertson and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hymans Robertson
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
