Sales Development Representative (Cleveland, OH located) in Danby

Overview

The Sales Development Representative 1 is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization.

Responsibilities

• Participate in discovery calls with account managers to qualified lead prospects to gather information, educate on basic product offerings and determine viability of a sale.
• Maintain purposeful regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities.
• Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns.
• Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show.
• Update all internal systems on all activities.
• Introduce account manager to potential customer when moved from lead to genuine sales opportunity; transition all important customer information to Account Manager.
• Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation.
• Leverage multi-tactical technology stack.
• Partner with field reps and cross-functional teams and departments to develop targeted campaigns.
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience as a Sales Associate.
• Inside sales experience.
• Speak or write with ease, clarity and impact using a communication style appropriate to the subject and the audience.
• Able to thrive in a fast paced, deadline driven environment.
• Demonstrated ability to establish rapport and gain the trust of others.
• Microsoft Windows and Office proficient.
• Solid business acumen.
• Self-motivated with high energy and an engaging level of enthusiasm.
• Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information.
• Sharp fast learner with a curiosity for technology as well as aptitude.
• Up to 5% travel time required.

Company Culture

Welcome to #HylandLife. Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Benefits & Compensation

Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $40,000-$60,000 and eligible for benefits, 401(k) Retirement Savings, Flexible Schedule, Paid Time Off, Medical, Dental, Vision, Volunteer Paid Time Off, Wellness Reimbursement, Paid Parental Leave, Sabbatical Program.