Paediatric Healthcare Assistant in Surrey

Reporting to the Children's Home Manager. Salary: £28-35,000 per annum depending on experience. With 33 days annual leave, ethical workplace pension, wellbeing benefits, training and development opportunities and career progression.

At Hygge, we believe every child deserves to feel safe, understood and truly cared for. As a Paediatric Healthcare Assistant, you will play a vital role in supporting children and young people with health and care needs to live happy, meaningful and fulfilling lives. This is more than a care role – it is an opportunity to become part of a compassionate, values-led organisation where relationships, trust and emotional wellbeing sit at the heart of everything we do.

In our Hygge community, you will meet others from a wide range of backgrounds and professions. Yet, what binds us together is an unwavering dedication and commitment to our shared values. Together, we celebrate small victories, share moments of laughter, offer support in times of need and pause for a cup of tea (and a homemade brownie) to catch a breath. As we continue to grow our team, we are dedicated to creating a supportive environment where everyone feels heard, valued and encouraged to reach their full potential. We are committed to creating a diverse and inclusive team. We believe that the power to make a difference lies within each individual, regardless of their background, age or previous experiences.

The Role: You will support children with a range of health and additional needs in our Hygge children’s homes. You will provide high-quality, child-centred care in a calm, nurturing and respectful home environment, helping children to feel safe, secure and supported in their everyday lives.

• Deliver warm, compassionate and individualised care to children and young people with complex health needs.
• Support with personal care, mobility and daily routines in a way that promotes dignity and independence.
• Collaborate with the multidisciplinary team to develop and implement personalised care plans.
• Assist with clinical and healthcare tasks in line with training and care plans.
• Build trusting relationships with the children, providing individualised attention and support based on their unique needs and strengths.
• Support children to take part in meaningful activities, learning and everyday experiences.
• Observe, record and report changes in a child’s wellbeing or health.
• Maintain accurate and confidential records in line with Hygge and regulatory requirements.
• Participate in team meetings, training sessions and continuous professional development to enhance skills and knowledge.
• Act as a positive role model, reflecting Hygge’s values in everything you do.

What We Offer:

• A competitive salary of £28-35,000 per annum, based on experience and qualifications.
• Annual Leave Entitlement of 33 days, inclusive of bank holidays.
• Generous workplace ethical pension.
• Access to the Blue Light Card providing discounts to hundreds of retailers and venues.
• Access to our Pirkx Benefits Package, offering a wide range of perks and services including online GP and physio consultations, 24/7 counselling, employee assistance programs, health and eye care benefits, as well as discounts on retail, leisure and entertainment activities.
• Access to a coach and regular personal and group supervision sessions, providing guidance, support and mentorship as you navigate your career journey with us.
• Access to a variety of professional development opportunities tailored to enhance your skills and expertise, empowering you to excel in your role and beyond.
• Following one year of good performance we will work with you to develop a personalised reward and recognition plan; we want to make sure that we are rewarding you in a way that works best for you.
• You will also enjoy access to home-cooked meals, unlimited tea, fresh fruits and biscuits.

Essential: What we are hoping for from you:

• Previous experience supporting children in a health, care or community setting.
• A commitment to promoting the welfare and safeguarding of children and young people.
• A warm, patient and caring approach.
• Excellent communication and active listening skills, ensuring effective collaboration with the team and effective support for the children.
• Ability to adapt to challenging situations, demonstrating resilience and maintaining a calm and patient demeanour.
• A compassionate and non-judgmental approach to working with children from diverse backgrounds.
• A commitment to ongoing professional development and a willingness to learn.

Desirable:

• Experience supporting children with additional or complex needs.
• A relevant health or social care qualification (or willingness to work towards one).
• A trauma-informed approach and understanding of child development.

Personal Qualities: You will be adept at bouncing back and a vast capacity for flexibility whilst retaining the boundaries children need to feel safe and nurtured. You will be creative, solution focused and always playful at heart. You will be able to show every child, no matter how they present that day, that they are valued, loved and worthy of all the wonderful things life can offer. And if that isn’t enough, you can extend this to your team even when they’ve not been at their best. You will know that taking a moment for tea and homemade brownies can sometimes be what is needed – the form filling can wait until later.

Other Requirements:

• Flexibility to work shifts 7am to 7pm on a rota basis (incl. weekends and bank holidays).
• Enhanced DBS clearance.
• Full driving licence.
• To ensure the health and safety of the children under our care, candidates who are non-smokers are preferred.

While your presence is essential to ensure the safety and comfort of the children, we value the importance of supporting our team members in managing their personal circumstances. We recognise that life events may arise that require flexibility and we will do our best to accommodate them when possible.