p strong Customer Service Agent | Chat-Based Support | FinTech /strong /p p strong Bournemouth, England, United Kingdom (On-site) /strong /p p br /p p strong Customer Service Agent – Chat-Based Support /strong /p p strong Location: /strong Bournemouth Town Centre - Office Based /p p strong Salary: /strong Up to £33,000 (dependent on experience) /p p br /p p strong Due to rapid growth we are adding to our team! /strong /p p br /p p Are you passionate about helping people and working with a product you genuinely believe in? /p p We’re looking for a motivated Customer Service Agent to join a fast-growing accounting software company that’s aiming to take on Xero. This innovative platform is already gaining strong traction in the market, and you’ll play a key role in supporting customers as the business continues to scale. /p p This is a chat-based support role. You’ll be helping users resolve issues, answering questions, and ensuring they get the most value from the software, all within a collaborative and supportive team environment. /p p br /p p strong What you’ll be doing: /strong /p ul li Providing high-quality customer support via chat and email /li li Troubleshooting issues and guiding users through the software /li li Ensuring customers have a positive, seamless experience /li li Working closely with the wider team to share feedback and improve processes /li /ul p br /p p strong What we’re looking for: /strong /p ul li Experience in customer service or customer support (SaaS experience is a bonus) /li li Strong written communication skills /li li A problem-solving mindset with great attention to detail /li li Ability to commute to Bournemouth Town Centre within 45–60 minutes /li /ul p br /p p strong What’s on offer: /strong /p ul li A team that genuinely believes in the product and values your input /li li A commercially savvy yet supportive manager /li li The opportunity to be part of an exciting growth story in a competitive market /li /ul p br /p
Customer Support Agent | Fast Growing FinTech | Chat-Based Support employer: Hyered
Join a dynamic and innovative multi-site creative and hospitality business in London, where you'll have the chance to shape operational strategies and lead high-performing teams. With a strong focus on employee development, competitive salaries, equity options, and access to state-of-the-art creative facilities, this company fosters a vibrant work culture that values creativity and collaboration. As part of a rapidly growing venture-backed organisation, you'll enjoy unique opportunities for professional growth while contributing to an exciting community-driven environment.
