At a Glance
- Tasks: Lead teams to detect leaks and ensure safety across the Thames Water Network.
- Company: Join Hydrosave UK Ltd, part of a large, supportive organisation.
- Benefits: Enjoy family-friendly leave, health perks, and professional development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to community representation.
- Why this job: Make a real difference in water management while developing your skills.
- Qualifications: Experience in outdoor roles and strong customer service skills required.
The predicted salary is between 37500 - 37500 £ per year.
Hydrosave UK Ltd, part of the South Staffordshire Group, is seeking an experienced leakage detection field team lead to join our team. You will be working within an experienced team focused on safety, customer service and efficiency.
Responsibilities
- Lead field teams in identifying and accurately pinpointing leaks across the Thames Water Network.
- Utilise specialist leakage detection methods, technology, and industry best practices to deliver first-class service.
- Conduct thorough risk assessments to ensure safety remains the highest priority on all jobs.
- Support and guide team members to maintain high operational standards and effective field performance.
- Liaise with clients and customers, ensuring exceptional service and responsiveness to their needs.
- Produce accurate reports and documentation relating to leak findings and field activities.
- Ensure compliance with all health and safety protocols and company procedures.
- Coordinate daily work plans, resources, and priorities to meet project and client requirements.
- Mentor and develop field staff, sharing technical knowledge and best practice.
- Represent Hydrosave UK Ltd professionally while working independently across outdoor environments.
Qualifications
- Possess the technical knowledge and skills necessary for providing first-class service in Leakage Detection & Management, with a strong understanding of detection methods, technologies, and industry best practices.
- Show flexibility and adaptability to meet client needs, ensuring all customer service standards are exceptional.
- Strong commitment to health and safety protocols.
- Proven customer service skills.
- Previous work history in same or similar outdoor role.
- Full and valid driving licence issued in the UK / EU.
- Pass background and drug and alcohol screening.
Benefits
- Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
- Financial & Life Assurance: Company Pension Scheme with salary sacrifice options.
- Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents.
- Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
- Professional Development: Hands-on training and ongoing career development opportunities.
- Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
We are committed to building a team that reflects the diversity of the communities we serve. We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities. We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
Lead Field Technician - Leakage Detection & Safety in London employer: Hydrosave (UK) Ltd
Hydrosave UK Ltd is an exceptional employer that prioritises safety, customer service, and employee development within a supportive team environment. Located in Deephams, we offer a range of benefits including enhanced family leave, health and wellbeing support, and professional development opportunities, ensuring our employees thrive both personally and professionally. Join us to be part of a diverse and inclusive workplace that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Field Technician - Leakage Detection & Safety in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to leakage detection and safety, and be ready to discuss how your experience aligns with their goals. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your past experiences and how they relate to the role of Lead Field Technician.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Hydrosave UK Ltd and being part of our mission.
We think you need these skills to ace Lead Field Technician - Leakage Detection & Safety in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leakage detection and team leadership. We want to see how your skills align with our needs at Hydrosave UK Ltd!
Showcase Your Safety Commitment:Since safety is a top priority for us, emphasise any relevant health and safety training or protocols you've followed in previous roles. This will show us you take safety seriously!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hydrosave (UK) Ltd
✨Know Your Leakage Detection Techniques
Make sure you brush up on the latest leakage detection methods and technologies. Be ready to discuss how you've applied these in previous roles, as this will show your technical knowledge and commitment to delivering first-class service.
✨Safety First!
Since safety is a top priority for Hydrosave UK Ltd, be prepared to talk about your experience with risk assessments and health and safety protocols. Share specific examples of how you've ensured safety in past projects to demonstrate your dedication.
✨Customer Service is Key
Highlight your customer service skills during the interview. Think of instances where you've gone above and beyond for clients or resolved issues effectively. This will show that you understand the importance of exceptional service in this role.
✨Show Your Leadership Skills
As a field team leader, you'll need to mentor and guide your team. Prepare to discuss your leadership style and provide examples of how you've supported team members in the past. This will help convey your ability to maintain high operational standards.
