Fixed Network Analyst in London

Salary£28,970.98

Job TitleFixed Network Analyst

LocationDeephams (Thames Water)

This role is an exciting opportunity with different challenges happening daily. Fixed Network Loggers is a new and innovative form of leak detection. In this role, you will be a key member of the team responsible for highlighting issues that help us identify leakage faster on the network. This is a crucial role for leakage, reducing the lifecycle of a leak and time taken to identify leakage will help reduce the overall cost of leakage detection.

We are looking for a detail‐driven and proactive individual to support our operational and reporting activities for Thames Water. The role involves analysing data from Thames Water systems, producing clear and accurate reports based on field‐technician feedback, and preparing both client and internal weekly reports when required. You\’ll ensure field technicians have the correct Points of Interest assigned and elevate any findings to the appropriate teams. A key part of the role is contributing to continuous improvements in data quality, operational processes, and collaboration with Thames Water teams.

The Role

Analysing and reporting data obtained through field works carried out

Analysis of Fixed Network logger to determine Leakage or Usage consumption through data from various technologies.

Identify any changes to Nightline figures and account for those changes by identifying new alarms in the system as well as repaired jobs

Accountable for the Ownership of all Campaigns within your ANM\’s ensuring all tasks in hand are completed as agreed and detailed feedback is provided through the Field Teams

Assist with any new reporting requirements by accession data from the relevant systems

Actively seek out, rectify and report any issues to the client

Attend all client meetings daily/weekly and be able to provide updates on all campaigns when questioned

Contribute data-led continuous improvement suggestions

What You\’ll Need

Excellent analytical skills and attention to detail

Excellent written and verbal communication skills

Excellent organisation and time management skills

Experience with use of Microsoft Excel (advanced user skills) – manipulating data with use of formulas, generation and formatting of graphs and other data visualisations

Power BI/ Power Query knowledge desirable

Water Network Knowledge

Health, Safety & Wellbeing Awareness

What You\’ll Get In Return

Family-Friendly Leave Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer\’s Days.

Financial & Life Assurance Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.

Health & Wellbeing Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.

Lifestyle & Perks Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.

Professional Development Hands‐on training and ongoing career development opportunities

Inclusion & Belonging Active People Networks – Disability & Neurodiversity, Unity+, Women\’s Network, and more.

Performance & Recognition Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

Flexibility & Opportunities Overtime available and flexible shifts

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