At a Glance
- Tasks: Lead teams in detecting leaks and ensuring safety across outdoor environments.
- Company: Join Hydrosave UK Ltd, part of a large, supportive organisation.
- Benefits: Enjoy family-friendly leave, health perks, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact while working outdoors and leading a dedicated team.
- Qualifications: Experience in leakage detection and strong customer service skills required.
The predicted salary is between 37500 - 37500 £ per year.
Hydrosave UK Ltd, part of the South Staffordshire Group, is seeking an experienced leakage detection field team lead to join our team. You will be working within an experienced team focused on safety, customer service and efficiency.
Responsibilities
- Lead field teams in identifying and accurately pinpointing leaks across the Thames Water Network
- Utilise specialist leakage detection methods, technology, and industry best practices to deliver first-class service
- Conduct thorough risk assessments to ensure safety remains the highest priority on all jobs
- Support and guide team members to maintain high operational standards and effective field performance
- Liaise with clients and customers, ensuring exceptional service and responsiveness to their needs
- Produce accurate reports and documentation relating to leak findings and field activities
- Ensure compliance with all health and safety protocols and company procedures
- Coordinate daily work plans, resources, and priorities to meet project and client requirements
- Mentor and develop field staff, sharing technical knowledge and best practice
- Represent Hydrosave UK Ltd professionally while working independently across outdoor environments
Qualifications
- Possess the technical knowledge and skills necessary for providing first-class service in Leakage Detection & Management, with a strong understanding of detection methods, technologies, and industry best practices
- Show flexibility and adaptability to meet client needs, ensuring all customer service standards are exceptional
- Strong commitment to health and safety protocols
- Proven customer service skills
- Previous work history in same or similar outdoor role
- Full and valid driving licence issued in the UK / EU
- Pass background and drug and alcohol screening
Benefits
- Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
- Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
- Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
- Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
- Professional Development: Hands-on training and ongoing career development opportunities
- Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards
We are committed to building a team that reflects the diversity of the communities we serve. We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities. We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
Lead Field Technician - Leakage Detection & Safety employer: Hydrosave (UK) Ltd
Hydrosave UK Ltd is an exceptional employer that prioritises safety, customer service, and employee development within a supportive team environment. Located in Deephams, we offer a range of benefits including enhanced family leave, health and wellbeing support, and ongoing professional development opportunities, ensuring our employees thrive both personally and professionally. Our commitment to diversity and inclusion fosters a welcoming workplace where every team member can contribute meaningfully to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Field Technician - Leakage Detection & Safety
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical knowledge in leakage detection. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your passion for safety and customer service during interviews. Share specific examples from your past experiences that highlight your commitment to these values, as they’re crucial for the role at Hydrosave UK Ltd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Hydrosave UK Ltd.
We think you need these skills to ace Lead Field Technician - Leakage Detection & Safety
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leakage detection and safety. We want to see how your skills align with the responsibilities listed in the job description.
Showcase Your Technical Skills:Don’t forget to mention any specific leakage detection methods or technologies you’re familiar with. We love seeing candidates who can demonstrate their technical knowledge and how it can benefit our team.
Emphasise Safety and Customer Service:Since safety and customer service are top priorities for us, be sure to include examples from your past roles where you’ve successfully maintained high standards in these areas. It’ll show us you’re a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hydrosave (UK) Ltd
✨Know Your Leakage Detection Techniques
Make sure you brush up on the latest leakage detection methods and technologies. Be ready to discuss how you've applied these in previous roles, as this will show your technical knowledge and commitment to delivering first-class service.
✨Safety First!
Since safety is a top priority for Hydrosave UK Ltd, be prepared to talk about your experience with risk assessments and health and safety protocols. Share specific examples of how you've ensured safety in past projects to demonstrate your dedication.
✨Customer Service is Key
Highlight your customer service skills during the interview. Think of instances where you've gone above and beyond for clients or resolved issues effectively. This will show that you understand the importance of exceptional service in this role.
✨Be a Team Player
As a field team leader, you'll need to support and mentor your team. Prepare to discuss your leadership style and how you've helped develop others in your previous positions. This will illustrate your ability to guide and motivate your team effectively.
