Leakage Operations Lead (Nights)
Leakage Operations Lead (Nights)

Leakage Operations Lead (Nights)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
H

At a Glance

  • Tasks: Lead night-time leakage operations and ensure top-notch performance in safety and customer service.
  • Company: Join Hydrosave, a trusted name in the water industry with over 20 years of expertise.
  • Benefits: Enjoy competitive salary, family-friendly leave, health support, and professional development opportunities.
  • Why this job: Make a real difference by reducing water loss and improving sustainability in your community.
  • Qualifications: Strong knowledge of leakage detection, proven leadership skills, and excellent client management experience.
  • Other info: Flexible shifts, overtime opportunities, and a dynamic work environment await you.

The predicted salary is between 36000 - 60000 £ per year.

This is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Hydrosave is part of the South Staffordshire Group – a 3,000-strong organisation behind South Staffs Water, Cambridge Water, and several leading utility support businesses – offering long-term development and career progression.

We are looking for an experienced Leakage Operations Lead (Nights) to join our Thames Water Leakage Framework, based in North London. This is a key leadership role, responsible for overseeing night-time leakage operations and delivering industry-leading performance across safety, quality, customer service, and financial control. You’ll bring strong technical knowledge of leakage detection and water networks, combined with confident people leadership and a passion for continuous improvement.

Reporting to the Head of Operations, you will lead and manage night-time leakage operations, ensuring all work is delivered safely, on time, within budget, and to the highest customer service standards. You will have full ownership of operational performance, profitability, and client relationships across the framework.

The Role

  • Lead night-time leakage operations, ensuring works are delivered safely, on time, within budget, and to a high standard.
  • Take full ownership of operational performance, profitability, and contractual delivery.
  • Manage and develop Team Leaders and operational teams, driving productivity and engagement.
  • Champion Health, Safety and Wellbeing, ensuring compliance, training, and visible safety leadership.
  • Plan and coordinate resources, labour, plant, and materials to maximise efficiency.
  • Maintain strong client relationships, including performance reviews and accurate reporting.
  • Monitor performance and implement continuous improvement initiatives.

What you’ll need

  • Strong knowledge of leakage detection and water networks.
  • Proven team leadership and people management experience.
  • Excellent client management and customer-focused approach.
  • Strong Health & Safety awareness.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Flexibility to work night shifts.
  • Strong communication skills (written and verbal).
  • Proficiency in Microsoft Word, Excel, Outlook, PowerBI, and Teams.

What you’ll get in return

  • Family-Friendly Leave — Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
  • Financial & Life Assurance — Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
  • Health & Wellbeing — Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
  • Lifestyle & Perks — Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
  • Professional Development — Hands-on training and ongoing career development opportunities.
  • Inclusion & Belonging — Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
  • Performance & Recognition — Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
  • Flexibility & Opportunities — Overtime available and flexible shifts / hybrid working (role dependant).

Why work at Hydrosave UK Ltd?

  • Be part of a trusted name in the water industry with over 20 years of expertise.
  • Work with cutting-edge detection technology and innovative methods.
  • Opportunities for training, development, and progression.
  • Competitive salary, allowances for working away, and overtime opportunities.
  • A chance to make a real difference to the environment by reducing water loss and improving sustainability.

Leakage Operations Lead (Nights) employer: Hydrosave UK Limited

Hydrosave UK Ltd is an exceptional employer, offering a dynamic work environment in North London where you can lead critical night-time leakage operations while contributing to sustainable water management. With a strong focus on employee development, health and wellbeing, and a culture of inclusion, you will have access to comprehensive benefits, ongoing training, and opportunities for career progression within a trusted name in the water industry. Join us to make a meaningful impact while enjoying competitive compensation and a supportive workplace.
H

Contact Detail:

Hydrosave UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leakage Operations Lead (Nights)

✨Tip Number 1

Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the water industry, the better your chances of landing that Leakage Operations Lead role.

✨Tip Number 2

Show off your skills! Prepare to discuss your technical knowledge of leakage detection and water networks in detail during interviews. Use real-life examples to demonstrate your leadership and problem-solving abilities.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating how you can drive productivity and engagement within teams, as this is key for the role.

✨Tip Number 4

Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining Hydrosave and helps us keep track of your application easily.

We think you need these skills to ace Leakage Operations Lead (Nights)

Leakage Detection
Water Networks Knowledge
Team Leadership
People Management
Client Management
Customer Service
Health & Safety Awareness
Communication Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
PowerBI
Microsoft Teams
Operational Performance Management
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Leakage Operations Lead role. Highlight your experience in leakage detection and water networks, as well as any leadership roles you've held. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the water industry and how you can contribute to our night-time operations. Be sure to mention your commitment to safety and customer service, as these are key for us.

Showcase Your Leadership Skills: As a Leakage Operations Lead, strong people management is crucial. In your application, share examples of how you've successfully led teams and improved performance. We love hearing about your achievements and how you’ve driven engagement!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hydrosave!

How to prepare for a job interview at Hydrosave UK Limited

✨Know Your Leakage Operations

Make sure you brush up on your knowledge of leakage detection and water networks. Be prepared to discuss specific techniques and technologies you've used in the past, as well as how they can be applied to the role at Hydrosave.

✨Showcase Your Leadership Skills

As a Leakage Operations Lead, you'll need to demonstrate your team leadership experience. Think of examples where you've successfully managed teams, driven productivity, and engaged your staff. Be ready to share how you champion health and safety in your previous roles.

✨Client Management is Key

Hydrosave values strong client relationships, so come prepared with examples of how you've managed client expectations and delivered excellent customer service. Highlight any performance reviews or reporting you've done that showcases your ability to maintain these relationships.

✨Prepare for a Fast-Paced Environment

This role requires managing multiple priorities, especially during night shifts. Think about times when you've successfully juggled various tasks under pressure. Be ready to discuss your strategies for staying organised and efficient in a fast-paced setting.

Leakage Operations Lead (Nights)
Hydrosave UK Limited
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

H
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>