At a Glance
- Tasks: Support and maintain a hybrid Microsoft environment, resolving issues and ensuring operational stability.
- Company: A well-known retail business with a focus on innovation and security.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for skill development.
- Other info: Initial 6-month contract with potential for growth in a collaborative team.
- Why this job: Get hands-on experience in a dynamic environment while shaping a secure, cloud-first infrastructure.
- Qualifications: Experience in BAU support, Microsoft Azure, and strong PowerShell skills required.
The predicted salary is between 45000 - 45000 £ per year.
My client, a well known Retail business, is looking for a Senior Infrastructure Engineer with strong experience in identity modernisation, particularly around moving away from legacy directory services and helping shape a more secure, scalable, cloud first environment. This is an initial 6 month contract, Inside of IR35 and requires 2 days per week on site in Hatfield. We're looking for a hands‐on Infrastructure Engineer to support a hybrid Microsoft environment, with a strong focus on BAU, ticket resolution, and operational stability. This is not a senior/architect-level role, we need someone who enjoys getting stuck into day‐to‐day support, resolving issues, and keeping systems running smoothly.
Key Responsibilities
- Provide BAU / 2nd-3rd line support across Azure and Microsoft 365 environments
- Manage and resolve tickets, incidents, and service requests in line with SLAs
- Administer Azure resources via the Azure portal (VMs, networking, storage, identity)
- Support Active Directory / Entra ID, including users, groups, and access management
- Troubleshoot issues across Windows Server, M365, and cloud infrastructure
- Write and maintain PowerShell scripts for automation and admin tasks
- Support Intune / endpoint management where required
- Work closely with service desk and wider IT teams to ensure smooth operations
Required Skills & Experience
- Strong experience in a BAU / support‐led infrastructure role
- Good working knowledge of Microsoft Azure (portal‐based admin)
- Solid PowerShell skills (scripting, automation, troubleshooting)
- Experience with Microsoft 365 (Exchange Online, Teams, SharePoint)
- Strong understanding of Active Directory / Entra ID
- Experience working in ticket‐driven environments (ServiceNow, Jira, etc.)
- Confident troubleshooting and resolving day‐to‐day infrastructure issues
Nice to Have
- Experience with Intune / Autopilot / endpoint management
- Exposure to basic networking (DNS, DHCP, firewalls)
- Experience in regulated or enterprise environments
Infrastructure Engineer-Inside IR35 in Hatfield employer: Hydrogen
Join a leading retail business in Hatfield, where you will be part of a dynamic team that values hands-on problem-solving and operational excellence. With a strong focus on employee growth and a collaborative work culture, this role offers the opportunity to enhance your skills in a cloud-first environment while enjoying the benefits of a supportive workplace that prioritises work-life balance and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer-Inside IR35 in Hatfield
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Since this role focuses on Azure and Microsoft 365, make sure you can confidently discuss your experience with these platforms and how you've tackled BAU support in the past.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've resolved issues in a ticket-driven environment, especially with tools like ServiceNow or Jira.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Infrastructure Engineer-Inside IR35 in Hatfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with identity modernisation and cloud environments. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience in BAU support and ticket resolution.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Infrastructure Engineer role. Mention specific projects or experiences that relate to Azure, Microsoft 365, and PowerShell scripting to grab our attention.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled day-to-day infrastructure issues. We love seeing candidates who can demonstrate their troubleshooting prowess, especially in ticket-driven environments like ServiceNow or Jira.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Hydrogen
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, Active Directory, and PowerShell. Be ready to discuss specific scenarios where you've used these technologies in a BAU support role. The more examples you can provide, the better!
✨Showcase Your Troubleshooting Skills
Prepare to talk about how you've resolved day-to-day infrastructure issues in the past. Think of a few challenging incidents you've tackled and be ready to explain your thought process and the steps you took to resolve them.
✨Familiarise Yourself with Ticketing Systems
Since this role involves working in a ticket-driven environment, it’s crucial to know your way around systems like ServiceNow or Jira. If you have experience with these tools, highlight it during the interview, and if not, do a bit of research to understand how they work.
✨Emphasise Team Collaboration
This position requires working closely with service desk and IT teams. Be prepared to discuss how you’ve collaborated with others in previous roles, especially in resolving tickets and ensuring smooth operations. Teamwork is key!
