At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced environment.
- Company: Dynamic IT company with a focus on customer service and teamwork.
- Benefits: Competitive salary, shift allowance, professional training, and generous leave options.
- Other info: Strong career progression opportunities and a vibrant workplace culture.
- Why this job: Join a supportive team and develop your skills while making a real impact.
- Qualifications: Experience in a shift-based operational environment is essential.
The predicted salary is between 30000 - 32854 £ per year.
Located: onsite in NewtownAbbey, County Antrim
Salary: £30,000 - £32,854 (+ 30% Shift Allowance/annum)
We are seeking a skilled and customer-focused IT/Network Engineer to join our dynamic 24/7 Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base. This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer service.
Shift Pattern:
- Days: 4 days on (7am-7pm), 4 days off repeated twice
- Nights: 4 nights on (7pm-7am), 4 nights off repeated twice
All candidates must have experience working in a shift-based operational environment. As a NOC Engineer, you will act as a key escalation point, monitoring and troubleshooting network and IT incidents, working within SLAs, supporting field engineers, liaising with third-party suppliers, and maintaining clear communication throughout the incident lifecycle.
The role offers strong training and development opportunities, including funded apprenticeships, professional certifications, and clear career progression, alongside a shift allowance and a comprehensive benefits package.
What's in it for You:
- Competitive salary
- Opportunity for career progression and development
- Professional training & apprenticeships (including funded qualifications and exams)
- 23 days annual leave (rising to 27 with service) + option to buy more leave
- Paid volunteering day for charity or community work
- Employee Network Groups supporting diversity and inclusion
- Company-matched pension scheme
- Cycle-to-work scheme
- 15 weeks' fully paid maternity, adoption, and shared parental leave
Network Operations Centre NOC Engineer - 247 Shifts Belfast employer: Hydrogen UK Ltd
Hydrogen UK Ltd is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration. With the flexibility of hybrid working, employees enjoy a healthy work-life balance while contributing to critical security initiatives. The company prioritises professional growth, providing opportunities for skill enhancement and career advancement in the rapidly evolving field of cybersecurity.
