Client Services Manager

Client Services Manager

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Hydrogen UK Ltd

At a Glance

  • Tasks: Drive business growth by building strategic client relationships and selling innovative workforce solutions.
  • Company: Join Hydrogen Group, a global leader in talent solutions with a dynamic culture.
  • Benefits: Competitive salary, uncapped commission, hybrid work, and career progression opportunities.
  • Other info: Enjoy a collaborative environment with exciting incentives and annual trips for top performers.
  • Why this job: Make a real impact in technology and transformation while shaping your own future.
  • Qualifications: 5+ years in business development or recruitment with a focus on technology solutions.

The predicted salary is between 50000 - 65000 £ per year.

Senior Client Services / Business Development – Technology & Transformation Solutions London | Hybrid (2–3 days per week in office)

At Hydrogen Group, we start by asking better questions. As a global talent solutions partner, we help businesses solve complex hiring challenges across Technology, Transformation, and Change. From contingent recruitment through to Statement of Work (SOW), mini-MSP and project‑based hiring solutions, we partner with organisations navigating growth, transformation, and delivery‑critical programmes.

We’re continuing to invest heavily in our Technology & Transformation practice and are looking for a commercially driven Client Services / Business Development professional to help accelerate that growth. This is a high‑impact opportunity for someone who enjoys building strategic relationships, opening new doors, winning solution‑led engagements, and growing a high‑value contract and project portfolio.

The Opportunity

This is not a traditional recruitment account management role. We’re looking for someone with a sales‑first mindset who can identify opportunities, build trusted client relationships, and sell workforce solutions across Technology and Business Transformation. You’ll work with enterprise and mid‑market customers across sectors including Financial Services, Industry & Commerce, and wider transformation‑led markets. We would also consider individuals with experience selling technology and transformation solutions into sectors such as Life Sciences, Legal, or Professional Services.

The successful person will be comfortable operating across:

  • Statement of Work (SOW)
  • Mini‑MSP / embedded recruitment solutions
  • Project RPO
  • Contract recruitment
  • Permanent hiring solutions

You’ll play a key role in helping clients solve hiring and delivery challenges across areas such as:

  • Software Engineering
  • Cloud & Infrastructure
  • Data & AI
  • Cyber Security
  • ERP & Business Systems
  • Transformation & Change
  • PMO / Programme Delivery
  • Architecture & Digital Transformation

What You’ll Be Doing

  • Winning new business through strategic outbound activity and market engagement
  • Building and growing a contract and solutions‑based revenue stream
  • Selling and delivering SOW, project recruitment, mini‑MSP and contingent solutions
  • Developing relationships with senior stakeholders including Hiring Managers, Procurement, HR and Transformation Leaders
  • Leading solution conversations around workforce planning and project delivery
  • Managing full recruitment lifecycle delivery across contract and permanent hiring
  • Creating tailored recruitment and talent solutions for clients
  • Working closely with internal delivery teams and leadership to scale strategic accounts
  • Using market insight and data to identify growth opportunities and improve client outcomes
  • Building long‑term partnerships rather than transactional relationships

What We’re Looking For

  • 5+ years’ experience within a BD‑focused recruitment or talent solutions environment
  • Proven success winning new business within Technology and/or Business Transformation markets
  • Strong experience within contract recruitment and solutions‑based selling
  • Experience selling SOW, MSP, RPO, project solutions or embedded hiring models is highly desirable
  • Strong commercial awareness and stakeholder management capability
  • Ability to operate consultatively with senior decision‑makers
  • A proactive and entrepreneurial mindset
  • Excellent communication and presentation skills
  • Someone motivated by building something, not just maintaining accounts

Why Join Hydrogen Group?

At Hydrogen, your future is yours to own. Our culture is built around accountability, performance, flexibility, and long‑term career growth. We operate an adult‑to‑adult environment where high performers are trusted, supported, and given the platform to succeed.

What We Offer

  • Competitive base salary + uncapped commission
  • Clear progression opportunities through to leadership/directorship
  • Hybrid and flexible working environment
  • Access to coaching, mentorship, and leadership support
  • High‑performance but collaborative culture
  • Annual incentive trips for top performers (recent destinations include Mauritius and Tokyo)
  • Lunch clubs, quarterly socials, and regular incentives
  • Opportunity to help shape and grow a strategic solutions practice

Client Services Manager employer: Hydrogen UK Ltd

At Hydrogen Group, we pride ourselves on fostering a dynamic and supportive work environment that empowers our employees to take ownership of their careers. With a strong focus on accountability and performance, we offer competitive salaries, uncapped commission, and clear pathways for progression into leadership roles. Our hybrid working model, combined with opportunities for coaching and mentorship, ensures that you can thrive both personally and professionally while contributing to meaningful projects in the Technology and Transformation sectors.

Hydrogen UK Ltd

Contact Details:

Hydrogen UK Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Services Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Be proactive in your job search. Instead of waiting for roles to pop up, identify companies you want to work for and reach out directly. Show them how you can add value to their team, especially in areas like technology and transformation solutions.

Tip Number 3

Prepare for interviews by researching the company and its challenges. Tailor your pitch to demonstrate how your skills can help solve their specific problems, especially in client services and business development. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Hydrogen Group.

We think you need these skills to ace Client Services Manager

Business Development
Client Relationship Management
Sales Strategy
Contract Recruitment
Solution Selling
Stakeholder Management
Consultative Selling

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Client Services Manager. Highlight your experience in business development and any specific achievements in technology and transformation solutions. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your sales-first mindset and your ability to build strategic relationships.

Showcase Relevant Experience:When filling out your application, focus on your experience in contract recruitment and solutions-based selling. We’re looking for someone who can hit the ground running, so make sure we see that you've got what it takes!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!

How to prepare for a job interview at Hydrogen UK Ltd

Know Your Stuff

Before the interview, dive deep into Hydrogen Group's services and recent projects. Understand their approach to Technology and Transformation Solutions, and be ready to discuss how your experience aligns with their needs.

Showcase Your Sales Mindset

Prepare examples that highlight your sales-first mindset. Think about times you've identified opportunities or built strategic relationships. Be ready to discuss how you can drive new business and grow revenue streams.

Engage with Insight

Use market insights to demonstrate your understanding of the industry. Bring data or trends that could impact their business, and be prepared to discuss how you would leverage this information to improve client outcomes.

Build Rapport

During the interview, focus on building a connection with your interviewers. Ask thoughtful questions about their challenges and goals, showing that you're not just interested in the role but also in helping them succeed.