We are seeking an experienced Digital Business Analyst to join one of our major hospitality clients on an initial 12-month FTC, with the intention for the role to become permanent.This is a digital-focused BA position working across customer-facing platforms and initiatives. Strong experience across web applications and online booking/reservation journeys is particularly important for this role.
What we’re looking for:
- Strong experience as a Digital Business Analyst, particularly across web applications and booking/reservation platforms
- Experience delivering customer-facing digital products and journeys
- Understanding of integrations, APIs and customer data
- Strong requirements gathering, process mapping and workshop facilitation skills
- Experience working with Product teams, technology teams and third-party vendors
- Comfortable working across multiple initiatives within Agile or hybrid environments
- Previous experience within Retail, Hospitality, Restaurants, Wellness or Fitness is essential
Location & Contract
This is an initial 12-month FTC, with the client looking for the position to become permanent.
You must be able to travel to Burton upon Trent once per week, so please ensure this is a realistic commute before applying.
Please note: Due to the specific requirements of this position, we can only consider candidates with relevant digital experience alongside a background in Retail, Hospitality, Restaurants, Wellness or Fitness. Applications without this experience will unfortunately not be progressed.
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Digital Booking System / Web App Business Analyst - FTC in Burton upon Trent employer: Hydrogen UK Ltd
Hydrogen UK Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the public sector and defence landscape. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to engage with cutting-edge technologies while making a meaningful impact on government programmes. Located in a vibrant area, the company promotes a supportive environment where every team member's contributions are valued and recognised.
