At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced environment.
- Company: Dynamic IT company with a focus on customer service and teamwork.
- Benefits: Competitive salary, shift allowance, professional training, and generous leave options.
- Other info: Strong career progression opportunities and a commitment to diversity and inclusion.
- Why this job: Join a supportive team and develop your skills while making a real impact.
- Qualifications: Experience in a shift-based operational environment is essential.
The predicted salary is between 30000 - 32854 £ per year.
Located: onsite in NewtownAbbey, County Antrim
Salary: £30,000 – £32,854 (+ 30% Shift Allowance/annum)
We are seeking a skilled and customer-focused IT/Network Engineer to join our dynamic 24/7 Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base. This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer service.
Shift Pattern:
- Days: 4 days on (7am–7pm), 4 days off → repeated twice
- Nights: 4 nights on (7pm–7am), 4 nights off → repeated twice
All candidates must have experience working in a shift-based operational environment. As a NOC Engineer, you will act as a key escalation point, monitoring and troubleshooting network and IT incidents, working within SLAs, supporting field engineers, liaising with third-party suppliers, and maintaining clear communication throughout the incident lifecycle.
The role offers strong training and development opportunities, including funded apprenticeships, professional certifications, and clear career progression, alongside a shift allowance and a comprehensive benefits package.
What’s in it for You:
- Competitive salary
- Opportunity for career progression and development
- Professional training & apprenticeships (including funded qualifications and exams)
- 23 days annual leave (rising to 27 with service) + option to buy more leave
- Paid volunteering day for charity or community work
- Employee Network Groups supporting diversity and inclusion
- Company-matched pension scheme
- Cycle-to-work scheme
- 15 weeks’ fully paid maternity, adoption, and shared parental leave
Network Operations Centre NOC Engineer - 247 Shifts Belfast employer: Hydrogen UK Ltd
Join our vibrant team as a Network Operations Centre Engineer in Belfast, where you'll enjoy a competitive salary and a generous shift allowance while working in a supportive and dynamic environment. We prioritise employee growth with extensive training opportunities, including funded apprenticeships and professional certifications, alongside a strong commitment to work-life balance and community engagement through paid volunteering days. Our inclusive culture fosters diversity and offers clear pathways for career progression, making us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Centre NOC Engineer - 247 Shifts Belfast
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing that NOC Engineer role.
✨Tip Number 3
Prepare for technical questions! Brush up on your networking knowledge and be ready to solve problems on the spot. Practising common scenarios can help you feel more confident and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Network Operations Centre NOC Engineer - 247 Shifts Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NOC Engineer role. Highlight your experience in shift-based environments and any relevant IT/network skills. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for customer service and problem-solving. Let us know why you're excited about joining our 24/7 Operations Centre in Belfast.
Showcase Relevant Experience:When filling out your application, be specific about your past roles. Mention any incidents you've resolved or systems you've managed. We love seeing real examples of your skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hydrogen UK Ltd
✨Know Your Tech
Brush up on your networking knowledge and be ready to discuss specific technologies and protocols relevant to the role. Familiarise yourself with common NOC tools and incident management processes, as this will show you’re prepared and serious about the position.
✨Showcase Your Problem-Solving Skills
Prepare examples of past incidents you've resolved, especially in a shift-based environment. Highlight your thought process and how you approached troubleshooting, as this demonstrates your ability to handle the fast-paced challenges of a NOC Engineer.
✨Emphasise Customer Service
Since this role is customer-focused, be ready to discuss how you’ve delivered excellent service in previous positions. Share specific instances where you went above and beyond to ensure client satisfaction, as this aligns with the company’s values.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, shift patterns, and training opportunities. This not only shows your interest in the role but also helps you gauge if the company culture fits your expectations.
