At a Glance
- Tasks: Manage claims from start to finish, ensuring a smooth process for customers.
- Company: Join a growing team in the Life and Pensions sector in Bristol.
- Benefits: Flexible working with competitive pay and opportunities for growth.
- Other info: Work in a supportive environment with multiple roles available.
- Why this job: Make a real difference by supporting customers during important life events.
- Qualifications: Experience in claims administration or financial services is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Life, Protection & Pensions Claims Administrator
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Multiple roles available across contract and perm
Location - Bristol (6 days per month)
We are looking for experienced Claims Administrators / Claims Handlers to join a growing operational team supporting customers across a range of Life, Protection and Pension products.
The Role
You will be responsible for managing claims through the full end-to-end lifecycle, ensuring customers and beneficiaries receive an accurate, efficient and empathetic service.
Key responsibilities will include
- Managing Life, Protection and Pension claims from initial notification through to assessment, settlement and closure.
- Reviewing policy information and claim documentation to establish eligibility.
- Obtaining and reviewing supporting evidence required to progress claims.
- Liaising sensitively and professionally with customers, beneficiaries, advisers, trustees and other third parties.
- Calculating and processing claim benefits in line with policy terms and procedures.
- Managing multiple claims and ensuring cases progress within agreed SLAs and quality standards.
- Maintaining accurate customer, policy and case records across administration and workflow systems.
What We're Looking For
Ideally, you will have
- Previous experience within Life & Pensions, Insurance, Protection, Investments or Financial Services.
- Claims administration or claims-handling experience would be highly advantageous.
- Strong administration skills with excellent attention to detail and accuracy.
- The ability to manage multiple cases and priorities within a deadline-driven environment.
- Strong written and verbal communication skills. xgikmsk
- Confidence dealing with customers sensitively, particularly during potentially difficult circumstances.
- If you have the above experience please submit your CV immediately
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Claims Administrator - Life and Pensions employer: Hydrogen Group Careers
Join a leading financial services organisation that prioritises innovation and collaboration, offering Data Engineers the chance to work on transformative projects within Wealth and Asset Management. With a strong focus on employee growth, modern engineering practices, and AI-assisted development, you'll be part of a dynamic team that values your expertise and encourages you to take ownership of impactful data solutions. Enjoy a supportive work culture that fosters creativity and provides excellent opportunities for career advancement in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrator - Life and Pensions
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Hydrogen Group Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Hydrogen Group Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Administrator - Life and Pensions
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Hydrogen Group Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Hydrogen Group Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Hydrogen Group Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Hydrogen Group Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Hydrogen Group Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Hydrogen Group Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
