Area Manager - South in London

Location: South of the UK, regular travel with overnight stays.

Responsibilities:

• Leading growth, sales, customer service, operations, team leadership and site management within the wastewater services business.

Key Duties:

• Manage area branches and collaborate with Senior Management to devise and implement strategy for sales and profit maximisation.
• Oversee Operations and Business Development, ensuring full 360 relationships between Sales and Operations.
• Drive operational business development and lead internal structure supporting growth, recruitment and business planning.
• Act as Senior Key Account Manager, providing escalation for major contracts.
• Direct Operational Leads and teams to deliver safely, on time, cost and quality, reporting on branch activities for efficiency.
• Lead strategic objectives, develop profit centres for financial success.
• Own all P&L elements for area branches, including financial reporting, cost monitoring and financial controls.
• Oversee Project Management, quoting, planning and delivering projects time, cost and quality.
• Manage people, develop performance management and career progression for employees.
• Analyse business data, writing reports, and achieve KPI requirements of contracts or frameworks.
• Ensure legal and Health & Safety compliance across the business, implementing ISO9001 and ISO14001 policies and procedures.
• Develop relationships with stakeholder groups and promote business wide objectives.
• Manage sites, assets and safe systems of work.
• Promote business development and support organisational objectives.

Requirements:

• Current valid driving licence.
• Dynamic role requiring regular working outside of core hours.
• Regular travelling requiring overnight stays at short notice.
• Participate in emergency cover rotation, on call for a week at a time, including over weekends or bank holidays every few months.

Competency & Qualifications:

• Broad knowledge of the wastewater industry and the ability to guide the business in technological developments.
• Senior level sales experience in wastewater industry as Key Account Manager or similar, customer experience front and centre.
• Minimum of 5 years senior level industry experience.
• Engineering degree/HND or equivalent, or qualified by experience.
• Previous experience in water/engineering equipment and water industry/environmental experience desired.
• Commercially astute with excellent business acumen.
• Organised workload prioritisation and systematic approach to deadlines.
• SMSTS – Site safety management desirable.
• IOSH safety qualification minimum, knowledge of H&S in construction industry.
• Experience managing NEC 3 Contracts.
• Project management training and experience, planning and coordination, using PM tools such as Microsoft Office/Project, Gantt charts.
• Proven people manager with experience delivering time critical projects.
• Confined spaces to City and Guilds – preferred.
• Excellent MS Office and presentation, written and oral communication skills and customer service skills.

Benefits:

• Competitive Salaries
• Annual Discretionary Bonus
• 2 × Annual salary Life Cover
• Pension
• Minimum of 23 days holiday per annum + Bank Holidays
• Flu Vaccines
• DSE Eye Tests
• Mental Health First Aider & Support programmes
• Training & Development

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.