Client Delivery Co-ordinator

Client Delivery Co-ordinator

Clevedon Full-Time 28800 - 43200 ยฃ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate post-order processes for Stormwater Management products and liaise with customers and suppliers.
  • Company: Join Hydro International, a leader in global water management solutions with over 40 years of experience.
  • Benefits: Enjoy hybrid working, competitive salary, 25+ days holiday, and excellent pension contributions.
  • Why this job: Be part of a dynamic team focused on innovation, sustainability, and making a positive environmental impact.
  • Qualifications: Good communication skills, attention to detail, and experience with databases/CRM systems preferred.
  • Other info: This is an entry-level role with opportunities for growth and development within a global organisation.

The predicted salary is between 28800 - 43200 ยฃ per year.

Country: United Kingdom
City: Clevedon, England, United Kingdom
Req ID:
Job Type : Full Time
Workplace Type : Hybrid
Seniority Level : Entry Level

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.

Job Title: Client Delivery Co-Ordinator

Location: Clevedon, North Somerset

Employment Type : Full Time, Permanent (Hybrid Working โ€“ 3 Days in Office)

About Us

Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact.

Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products and proud to lead in innovation, sustainability, and safety in the water sector.

Role Overview:

Primarily responsible for assisting / co-ordinating the post order process for our full range of Stormwater Management products.

Good communication skills, both written and verbal are important as the role calls for interaction with the supplier, logistic providers and customers to ensure the customerโ€™s requirements are met.

Competence:

  • Strong administrative skills
  • Experience using databases/CRM systems (NAV/CRM experience is beneficial but not a must).
  • Excellent organisation and attention to detail.
  • Good numerical skills for checking orders and invoices.
  • Confidence speaking with customers and suppliers by phone and email.
  • Ability to work at pace in a busy environment to meet strict deadlines.
  • Ideally from a fast-paced environment, such as manufacturing, or merchant services is an advantage.
  • A polite/professional telephone manner.
  • Working as part of a Team is essential.
  • Sales invoice experience
  • Key Responsibilities:

  • To carry out Stormwater post order duties, in particular administer all relevant paperwork for orders received, place orders and co-ordinate our requirements with our suppliers and logistic providers, update our database to reflect current status of orders and liaise with customers with regards to delivery dates, outstanding monies and / or technical information that may be required to fulfil the order.
  • Raise final sales invoices to customers upon delivery.
  • Send customers proof of deliveries as and when requested by customers
  • Negotiate where required with vendors to obtain the best possible deal for Hydro International and their customers in terms of price and service.
  • To communicate with customers and vendors to co-ordinate delivery by telephone or e-mail on products as and when required.
  • To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act and apply the requirements of ISO 45001.
  • To apply requirements of BS EN ISO 9001 and 14001 as appropriate within the areas of responsibility.
  • Other duties which the company may reasonably require the individual to undertake.
  • Benefits

  • Life Cover
  • Pension
  • Sick pay policy
  • Minimum of 25 days holiday per annum + Bank Holidays
  • Mental Health First Aiders & Support programmes
  • Flu Vaccines
  • DSE Eye Tests
  • Mental Health First Aiders & Support programmes
  • What Hydro International Offers You

  • A culture that values opportunity for growth, development, and internal promotion

  • Highly competitive salary package

  • Comprehensive secondary benefits

  • Significant contribution to your pension plan

  • Excellent opportunities to develop and progress with a global organization

  • Connect your future to CRH

    We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

    Is this role not for you, but do you know someone who would love to join the team? Please let us know!

    CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

    CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

    Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

    Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

    We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.

    Client Delivery Co-ordinator employer: Hydro International

    Hydro International, a CRH Company, is an exceptional employer located in Clevedon, offering a hybrid working model that promotes work-life balance. With a strong commitment to employee growth and development, we provide comprehensive benefits including a competitive salary, generous holiday allowance, and support programmes for mental health. Join us in a culture that values innovation and sustainability, where your contributions directly impact water management solutions globally.
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    Contact Detail:

    Hydro International Recruiting Team

    StudySmarter Expert Advice ๐Ÿคซ

    We think this is how you could land Client Delivery Co-ordinator

    โœจTip Number 1

    Familiarise yourself with Hydro International's products and services, especially in Stormwater Management. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.

    โœจTip Number 2

    Brush up on your communication skills, particularly over the phone and via email. Since the role involves liaising with customers and suppliers, being able to convey information clearly and professionally is crucial.

    โœจTip Number 3

    Gain a basic understanding of CRM systems, as experience with databases can be beneficial. Even if you haven't used NAV/CRM specifically, showing that you're tech-savvy and willing to learn can set you apart.

    โœจTip Number 4

    Highlight any experience you have in fast-paced environments, such as manufacturing or merchant services. This will demonstrate your ability to thrive under pressure and meet strict deadlines, which is essential for this role.

    We think you need these skills to ace Client Delivery Co-ordinator

    Excellent Communication Skills
    Organisational Skills
    Attention to Detail
    Numerical Skills
    Customer Service Skills
    Ability to Work Under Pressure
    Teamwork
    Proficient in CRM Systems
    Negotiation Skills
    Time Management
    Problem-Solving Skills
    Knowledge of Health and Safety Legislation
    Familiarity with ISO Standards (ISO 9001, ISO 45001, ISO 14001)

    Some tips for your application ๐Ÿซก

    Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Delivery Co-ordinator position. Understand the key responsibilities and required skills, such as communication, organisation, and numerical skills.

    Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or order coordination, and showcase your attention to detail and ability to work in a fast-paced environment.

    Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention specific examples of how your skills and experiences relate to the responsibilities outlined in the job description.

    Follow Application Guidelines: Ensure you apply through the specified job portal as mentioned in the job listing. Double-check that all required documents are included and that your application is submitted before the deadline.

    How to prepare for a job interview at Hydro International

    โœจUnderstand the Role

    Make sure you thoroughly read the job description and understand the key responsibilities of a Client Delivery Co-ordinator. Be prepared to discuss how your skills and experiences align with the requirements, especially in areas like communication and organisation.

    โœจShowcase Your Communication Skills

    Since the role involves liaising with customers and suppliers, practice articulating your thoughts clearly. Prepare examples of past experiences where effective communication led to successful outcomes, whether by phone or email.

    โœจDemonstrate Attention to Detail

    Highlight your ability to manage paperwork and orders accurately. You might be asked about how you ensure precision in your work, so think of specific instances where your attention to detail made a difference.

    โœจPrepare for Scenario Questions

    Expect questions that assess your problem-solving abilities in a fast-paced environment. Think of scenarios where you had to meet tight deadlines or handle multiple tasks simultaneously, and be ready to explain how you managed those situations.

    Client Delivery Co-ordinator
    Hydro International
    Location: Clevedon
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