Administrator - 12 month FTC in Clevedon

Location: Clevedon, England, United Kingdom

Country: United Kingdom

Job Type: Contract (fixed‑term 12 months)

Workplace Type: Hybrid

Seniority Level: Associate

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers improve their water management processes, increase operational performance, and reduce environmental impact.

Responsible For:

• Overseeing the development of new product business leads using sources such as ABI, Lead Forensics, tender websites, etc.
• Checking and routing enquiries from the website and main company mailbox.
• Generating forecasting reports to support the Sales team.
• Maintaining the data in the CRM database.
• Managing the organisation and delivery of CPD/training sessions for our designer and specifier customers, liaising with customers and the sales and applications teams, setting up Teams sessions through the Dynamics events system and reporting on results.
• Running the Teams webinar function for scheduled webinars.
• Managing the stock of literature and promotional gifts.
• Supporting the Marketing Manager with organising live events.
• Managing the registered users of the Online Design Tool on a day‑to‑day basis.

Competence & Qualifications:

• Experience in database management; results‑oriented and target‑driven.
• Strong communication skills, persuasive and polite; professional telephone manner.
• Work experience in a product and sales environment.
• Experience with databases and data inputting (preferred).
• IT literate with good working knowledge of core Microsoft Office software.
• Excellent knowledge of Dynamics CRM and Microsoft Teams webinar function.
• Demonstrated accuracy and attention to detail.
• Excellent organisational skills; routine & systematic approach to duties and ability to work with limited oversight.
• Ability to work individually as well as part of a team.
• Good time‑management and planning skills with ability to meet deadlines.
• Research skills.

Key Duties:

• Lead development – use resources such as ABI, tender sites, Lead Forensics, trade news, etc., to develop new product and services business leads in defined industry sectors (Rail, Highways, Residential, Wastewater, Industrial, etc.) and disseminate project status to the appropriate sales team members.
• Maintain and develop the CRM database, incorporating data checking, cleansing and ad‑hoc projects (e.g., consolidating duplicates, handling client company mergers, rebranding).
• Input, edit and amend data on the CRM database (project information, new contact details, telephone numbers, email addresses, new companies).
• Validate user registrations for the Online Design Tool by researching and verifying data and acting as the main point of contact for queries.
• Administer CPD and training sessions, liaising with customers and the sales and applications teams across CRH operating companies as necessary.
• Administer Teams webinars – schedule, set up, report and provide staff training where required.
• Control the stock of literature and promotional gifts.
• Co‑ordinate and keep media data for relevant journals up‑to‑date; administer placement of press releases and liaise with journal contacts.
• Assist the Marketing Manager in organising external events such as exhibitions and conferences.

Why work for us?

• Competitive salaries.
• 2 annual salary life cover.
• Pension.
• Minimum 23 days holiday per annum + bank holidays.
• Flu vaccines.
• DSE eye tests.
• Mental health first aiders & support programmes.
• Training & development.

What Hydro International Offers You:

• A culture that values growth, development and internal promotion.
• Highly competitive salary package.
• Comprehensive secondary benefits.
• Significant contribution to your pension plan.
• Excellent opportunities to develop and progress within a global organisation.

Contact:

We are curious to learn more about you. Please introduce yourself and send us your application through our job portal; email submissions are not accepted for GDPR reasons. We do not accept candidate introductions for this position from recruitment agencies unless instructed by our recruitment team. Apply or contact our recruitment team at careers@hydro-int.com.

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Benefits and perks listed above may vary depending on the nature of the employment and the country where you work.