At a Glance
- Tasks: Process customer enquiries and build strong relationships to boost sales.
- Company: Join Hydrasun, a leading provider in fluid transfer and control products.
- Benefits: Competitive salary, diverse work culture, and opportunities for personal development.
- Other info: Be part of a team that values diversity and empowers change.
- Why this job: Make an impact in a dynamic environment while developing your sales skills.
- Qualifications: Experience in sales and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Hydrasun are looking to recruit a Sales Coordinator based in our Aberdeen facility. The role of the Sales Coordinator is to process customer enquiries in an accurate, efficient and professional manner taking into account the Company’s and the department’s procedures, the customer specifications, the availability, delivery and endeavour to increase sales of our products and services. To build and develop effective relationships with customers and to provide a proactive customer care service at all times.
About the Role
- Processing of Customer Enquiries
- To process all customer enquiries in a timely and courteous manner.
- All RFQ’s are logged as per Project Management procedure and added to whiteboard until quote is sent.
- Ensure full compliance and understanding of the ERP system.
- To ensure that all customer orders are entered into the ERP system in an accurate and timely manner with sufficient information to allow downstream departments to complete the work.
- Issue of Quotations
- To issue quotations which are in line with the pricing and discount structure agreed by either Frame Agreements, customer specific agreements or as per the department procedures for product pricing or discount models.
- To ensure that costs for additional services, such as freight, essential overtime costs and documentation are advised and agreed by the customer in advance of any order.
- To ensure that all delivery times requested and quoted are realistic and achievable.
- Follow-up on quotes to gain information on future potential orders and also build relationships with customer representatives.
- Receipt of Orders
- To ensure that all customer orders are reviewed to confirm compliance with the quotation and that all obligations and commitments are achievable.
- To ensure all relevant GA drawings are issued to customers for signature and return, as required.
- Customer Service
- To build and develop effective and proactive relationships with customers to allow a detailed knowledge and understanding of their business needs.
- To liaise with other departments and branches with regard to product availability, delivery times or product assembly or manufacture.
- To liaise with the engineering department for specific engineering queries on design or type.
- To ensure a satisfactory customer care and after sales service.
- Marketing and Sales
- To take advantage of all opportunities to advise customers on product ranges or alternatives which are acceptable for the purpose to which they are to be used.
- Take time to visit or host customers to develop a relationship and discuss opportunities for current and future business.
- Attend conferences / exhibitions where possible.
- Reporting
- Ensure all reports are prepared and delivered in a timely manner.
- Weekly channel reporting.
- Monthly activity reporting.
- Opportunity pipeline is regularly reviewed, ensure new relevant opportunities are added; existing opportunities converted are highlighted and others are updated or removed as necessary.
- Any other report required or specified.
- Continuous Improvement/Personal Development
- To be responsible for knowing and understanding the sales department targets and objectives.
- To be responsible for understanding, agreeing and achieving personal objectives set by the Customer Service Manager.
- To put forward any suggestions for improvements to the Department Manager.
- To attend formal Team Briefings when requested in your own time.
Qualifications - Desirable
- A qualification and/or training courses in selling techniques and methods.
- S/NVQ Level 2/3 in Customer Service.
Experience - Essential
- Previous experience in a sales environment within a supply company in the service industry.
Experience - Desirable
- Previous experience in an internal sales environment within a supply company in the service industry.
Skills and Behaviors - Essential
- Ability to communicate both verbally and in writing at all levels.
Skills and Behaviors - Desirable
- A working knowledge of Hydrasun products.
About us
We are a leading international provider of integrated fluid transfer, power and control products to many different sectors worldwide. As part of D2Zero, Hydrasun applies experience, knowledge, and insights for a new energy future. Our core principles of engagement, accountability, communication and teamwork are cornerstones of our culture and guide us in our work. The right results stem from the right behaviours. Our people are empowered to make change happen. For the benefit of our customers, our industry, our clean energy future. Our HQ is based in Aberdeen, Scotland with operations throughout the UK and a presence in strategic locations across Europe, Asia, the Middle East, Africa, the USA and South America.
Equal Employment Opportunity (EEO) statement
Hydrasun is proud to be an equal opportunity employer. We are committed to diversity & inclusion and do not tolerate discrimination & harassment of any kind. In our recruitment process, all appropriately qualified applicants will be reviewed for a position based on their skills and experience. Everyone at Hydrasun is responsible for maintaining a work culture free from discrimination and harassment by treating others with respect.
Sales Coordinator employer: Hydrasun Group Ltd
Hydrasun Group Ltd is an excellent employer, offering a dynamic and collaborative work environment in Glasgow where quality and safety are paramount. Employees benefit from diverse experiences within a skilled team, with ample opportunities for professional growth and development, all while being part of a company that values integrity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Coordinator at Hydrasun Group Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hydrasun Group Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hydrasun Group Ltd:When writing your cover letter, make sure to tailor your message specifically for Hydrasun Group Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hydrasun Group Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hydrasun Group Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hydrasun Group Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hydrasun Group Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
