Hydraquip Ltd in Strood, England, is seeking a Customer Service Executive to be the first point of contact for customers across telephone, email, website and live chat. You will guide them through the purchasing journey, process orders and quotations, and resolve issues swiftly to maintain service excellence.
Working closely with suppliers and internal teams, you will help grow Hydraquip's ecommerce and support operations while gathering feedback to drive service improvements.
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Multichannel Customer Experience Specialist in Strood employer: Hydraquip Ltd
At Hydraquip Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that values independence and customer service excellence. Our Mobile Hydraulic Hose Engineers benefit from comprehensive training, on-call support, and clear pathways for career progression, all while working in a dynamic field environment across the UK. Join us to be part of a leading team where your skills are recognised and rewarded.