At a Glance
- Tasks: Serve customers, process orders, and assist with stock management in a dynamic environment.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company.
- Benefits: Enjoy competitive salary, 20+ days holiday, pension, and wellness support.
- Other info: Opportunities for growth and recognition in a thriving company.
- Why this job: Gain hands-on training and develop your career in a supportive team.
- Qualifications: Customer-focused attitude and good communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities:
- Serving customers at the trade counter and by phone/email
- Processing orders, quotations and customer enquiries
- Picking, packing and receipting stock
- Assisting with hose assembly and basic workshop tasks
- Supporting stock control and branch administration, with scope to take ownership as the role develops
- Promoting Hydraquip products and services where appropriate
- Maintaining a safe, organised branch environment in line with H&S standards
What we’re looking for
Essential experience:
- A reliable, customer-focused attitude
- Good communication skills
- Ability to work well in a small team
Desirable experience:
- Trade counter, warehouse or customer service experience
- Interest in mechanical or hydraulic products
If you’re looking for a company that values good work and invests in its employees, apply now.
Branch Assistant: Customer Service, Stock & Hands-on Training in London employer: Hydraquip Ltd
At Hydraquip, we pride ourselves on being the UK's largest independent Hose & Hydraulics company, where our employees' skills and commitment are at the heart of our success. We offer a supportive work culture that prioritises employee growth through comprehensive training and career progression opportunities, alongside competitive benefits such as a generous holiday allowance, wellbeing support, and a rewarding employee benefits platform. Join us in a dynamic environment where your contributions are recognised and valued, making every day meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant: Customer Service, Stock & Hands-on Training in London
✨Tip Number 1
Get to know Hydraquip! Research the company’s values and products so you can chat confidently about them during your interview. This shows you’re genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories that highlight your reliability and communication skills.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to be part of the Hydraquip team.
We think you need these skills to ace Branch Assistant: Customer Service, Stock & Hands-on Training in London
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your reliable and customer-focused attitude.
Communicate Clearly:Good communication skills are key for us at Hydraquip. When writing your application, keep it clear and concise. Use straightforward language and make sure to proofread for any typos or errors – we love attention to detail!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific responsibilities from the job description and explain how your skills and experiences align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hydraquip!
How to prepare for a job interview at Hydraquip Ltd
✨Know Your Stuff
Before the interview, make sure you understand Hydraquip's products and services. Familiarise yourself with basic hydraulic concepts and terminology. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you resolved issues or went the extra mile for a customer. This will demonstrate your reliability and customer-focused attitude.
✨Team Player Vibes
Hydraquip values teamwork, so be ready to discuss how you work well in a small team. Share specific instances where you collaborated with others to achieve a goal or support a colleague. This will highlight your ability to fit into their culture.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about training opportunities or how success is measured in the role. This shows your enthusiasm for growth and helps you gauge if the company is the right fit for you.
