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- Tasks: Lead daily operations and inspire your team at our Lisburn Branch.
- Company: Join Hydraquip, the UK's largest independent onsite hose replacement company.
- Benefits: Enjoy a generous bonus scheme, annual salary reviews, and employee discounts.
- Why this job: Be part of a growing company with ambitious plans and make a real impact.
- Qualifications: Management experience and knowledge of hoses and fittings are essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Hydraquip are the UK’s largest independent onsite hose replacement company, offering a 24/7-365 nationwide on‑site service. We have been established for over 30 years and have ambitious plans for further growth in the coming years. Currently, we operate approximately 150 service vans and have committed to an investment of £2m in 2023 to commission 50 new mobile service vans, upgrading our existing fleet and adding additional vehicles. Operated by experienced and dedicated hydraulic engineers, we are proud of our success rate of over 99% of first‑time repairs on site. Hydraquip have market‑leading technology to support our team including our customer portal which allows customers to book and track their hydraulic hose replacement and services, with real‑time job status updates.
A day in the life of a Branch Manager: Reporting directly to the Regional Manager, you will be responsible for day‑to‑day operations and driving forward the business at our Lisburn Branch. Inspiring each member of our team, providing support when needed, keeping them upbeat, motivated and focused on delivering brilliant work all day, every day in order to maximise customer satisfaction. You will also:
- Assisting and actioning incoming customer enquiries
- Processing of sales orders & quotations
- Identifying and sourcing components for outstanding orders, ongoing projects or in support of your mobile engineers
- Day to Day operation of the Hydraulic Trade Counter
- Be responsible for increasing sales turnover generated within Lisburn, utilising a small team of engineers to assist in generating leads, right through to fulfilling the first order.
- Complete the appraisal process for your team members, to include your mobile engineers
- Work closely with other depots to fulfil the needs of our national accounts
- Take job bookings by phone, and input these onto our job manager portal, as well as on occasion assist in the controlling of the engineers using this same system.
Who we are looking for: We take pride and value each member of the Hydraquip team as contributors, they are the face of the company who actively take part in making each day a success. We are looking for people who are motivated and passionate about joining us to becoming the market leader of 24/7 On Site Mobile Hose Services in the UK. As an individual, you will have a hunger for success. You will have a winner’s mentality, along with the right attitude for this role. The Branch Manager role requires someone with good organisational skills and the ability to manage multiple responsibilities with sometimes conflicting priorities. Your drive will come from a desire to achieve results and play your part in a wider team. You will also have:
- Proven experience within a Management role, ideally within a similar industry
- A good knowledge of Hose & Fittings & their application. Knowledge of hydraulics would be an advantage.
- A full UK driving licence
- Good IT knowledge and the ability to understand data and use it effectively to help business decisions
- Proven experience of delivering an amazing service from end to end, including the ability to turn complaints into compliments
- A working knowledge of how to grow profitability through excellent customer service, as well as the willingness to develop that knowledge.
- The ability to lead from the front in terms of our values, principles and high standards – the kind of person who lives and breathes it.
What’s in it for you?
- Generous bonus scheme in addition to your basic salary, offering a fantastic earning potential
- Annual salary review & regular appraisals
- Additional holiday purchase scheme
- Employee Assistance Programme (free 24/7 support helpline & up to 4 counselling sessions)
- 1 paid volunteering day per year
- Employee discounts with major retailers (including groceries, technology & holidays)
- Wellbeing & mental health support from trained mental health first aiders
- Refer a friend recruitment bonus scheme
- Cycle to work scheme
- Company pension scheme
We are an equal opportunities employer and are committed to developing diverse teams and an inclusive working environment. We believe that people from varied backgrounds and cultures give us different perspectives. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. We encourage applications from candidates of all backgrounds. If this opportunity seems like a good fit for you, we’d love to hear from you! Click apply below, or email hr@hydraquip.co.uk if you’d like to discuss anything in more detail.
Branch Manager in Lisburn employer: Hydraquip Ltd
Contact Detail:
Hydraquip Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Lisburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Hydraquip. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Hydraquip’s services, their market position, and recent developments. Show us you’re genuinely interested and ready to contribute to our ambitious growth plans. We love candidates who come prepared!
✨Tip Number 3
Show off your leadership skills! As a Branch Manager, you’ll need to inspire your team. Think of examples from your past where you’ve motivated others or turned challenges into successes. We want to see that winner’s mentality in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and professional. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the role at Hydraquip!
We think you need these skills to ace Branch Manager in Lisburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming part of our team at Hydraquip.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Branch Manager role. We love seeing how your background aligns with our needs, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps, and avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hydraquip Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of hoses, fittings, and hydraulics. Being able to speak confidently about these topics will show that you're serious about the role and understand the industry.
✨Show Your Leadership Skills
As a Branch Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on how you kept morale high and achieved results together.
✨Customer Service is Key
Hydraquip prides itself on delivering amazing service. Be ready to discuss how you've turned complaints into compliments in previous roles, and share specific strategies you used to enhance customer satisfaction.
✨Be Organised and Ready to Multi-task
The role involves juggling multiple responsibilities. Think of examples where you've managed conflicting priorities effectively, and be prepared to discuss how you stay organised under pressure.
