At a Glance
- Tasks: Serve customers, process orders, and assist with stock control in a dynamic branch environment.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company.
- Benefits: Enjoy competitive salary, 20+ days holiday, pension, and wellbeing support.
- Other info: Opportunities for career progression and personal development await you.
- Why this job: Gain valuable experience and training while working in a supportive team.
- Qualifications: Customer-focused attitude and good communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities:
- Serving customers at the trade counter and by phone/email
- Processing orders, quotations and customer enquiries
- Picking, packing and receipting stock
- Assisting with hose assembly and basic workshop tasks
- Supporting stock control and branch administration, with scope to take ownership as the role develops
- Promoting Hydraquip products and services where appropriate
- Maintaining a safe, organised branch environment in line with H&S standards
What we’re looking for
Essential experience:
- A reliable, customer-focused attitude
- Good communication skills
- Ability to work well in a small team
Desirable experience:
- Trade counter, warehouse or customer service experience
- Interest in mechanical or hydraulic products
Branch Assistant in Aylesham employer: Hydraquip Ltd
At Hydraquip, we pride ourselves on being the UK's largest independent Hose & Hydraulics company, where our employees are at the heart of our success. With a strong commitment to training and career progression, we offer a competitive salary, generous holiday allowance, and a supportive work culture that values employee wellbeing and recognition. Join us in a dynamic environment that not only fosters personal growth but also encourages community involvement through initiatives like paid volunteering days.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Aylesham
✨Tip Number 1
Get to know Hydraquip! Research the company and its products so you can chat confidently about them during your interview. Show us that you're genuinely interested in what we do!
✨Tip Number 2
Practice your communication skills! Since you'll be serving customers at the trade counter and over the phone, make sure you can express yourself clearly and professionally. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your teamwork spirit! We love candidates who can work well in a small team. Share examples from your past experiences where you collaborated effectively with others to achieve a common goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to join the Hydraquip family!
We think you need these skills to ace Branch Assistant in Aylesham
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your reliable and friendly attitude.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the role of Branch Assistant. Mention any relevant experience you have with trade counters or customer service, and connect it back to what we do at Hydraquip.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hydraquip Ltd
✨Know Your Stuff
Before the interview, make sure you understand Hydraquip's products and services. Familiarise yourself with basic hydraulic and mechanical concepts, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Show Off Your Customer Skills
Since the role involves serving customers at the trade counter and via phone/email, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went the extra mile for a customer.
✨Team Player Vibes
Hydraquip values teamwork, so be prepared to discuss your experience working in small teams. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and career progression. This shows you're genuinely interested in growing with Hydraquip and helps you determine if it's the right fit for you.
