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- Tasks: Lead and inspire a dynamic branch team while driving performance and customer satisfaction.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company with a commitment to growth.
- Benefits: Enjoy competitive salary, bonus scheme, generous holiday, and extensive employee benefits.
- Other info: Embrace a culture of safety and continuous improvement with excellent career growth opportunities.
- Why this job: Make a real impact in a supportive environment focused on training and career progression.
- Qualifications: Proven leadership skills, customer service experience, and a passion for operational excellence.
The predicted salary is between 40000 - 50000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary + Bonus Scheme
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities:
- Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
- Drive branch performance to achieve revenue, margin and KPI targets
- Champion excellent customer service and act as an escalation point for customer enquiries
- Grow sales through proactive customer engagement and a strong, varied sales mix
- Oversee day-to-day branch operations including order processing, quotations and job delivery
- Support mobile engineers and trade counter activity where applicable
- Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
- Work closely with other branches and internal teams to ensure service consistency
- Contribute to branch planning, stock control and continuous improvement initiatives
- Ensure full compliance with health & safety standards, company policies and legislation
What we’re looking for:
- Proven people management experience with the ability to engage, lead and develop teams
- Strong customer-facing background with a focus on service excellence
- Experience working in an operational or service-led environment
- Ability to drive performance against financial targets and KPIs
- Good planning, organisation and problem-solving skills
- Confident using IT systems and digital tools
- Strong communication, influencing and relationship-building skills
- Demonstrates a clear commitment to health & safety
- Full UK driving licence
Desirable Experience:
- Background in engineering, hydraulics or mechanical fitting
- Experience within the hydraulic hose, fittings or industrial services sector
- Previous branch, depot or operational management experience
- NVQ Level 3 (or equivalent) in engineering, customer service or management
- Experience managing engineers or repair/service operations
- Knowledge of tooling, specialist equipment or onsite HSE requirements
Branch Manager in Plymouth employer: Hydraquip Hose & Hydraulics
Contact Detail:
Hydraquip Hose & Hydraulics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Hydraquip and understanding their values. Think about how your experience aligns with their focus on customer service and team development. We want to see that you’re not just a fit for the role, but also for our culture!
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share examples of how you’ve motivated teams and driven performance in previous roles. We love hearing about your successes and how you can bring that energy to our branch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hydraquip family. Let’s get you on board!
We think you need these skills to ace Branch Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your people management experience and any customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and how you can drive performance. Be sure to mention your experience in operational environments and your commitment to health & safety.
Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to meet KPIs and drive sales. Numbers speak volumes, so if you’ve improved performance or led successful projects, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Hydraquip Hose & Hydraulics
✨Know Your Stuff
Make sure you understand Hydraquip's business model and the specifics of the hose and hydraulics industry. Brush up on key terms and concepts related to engineering and hydraulics, as well as the company's values and culture. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Hydraquip places a strong emphasis on customer service. Be ready to discuss how you've handled customer enquiries and escalations in the past. Highlight any strategies you've used to improve customer satisfaction and how you can bring that experience to the role.
✨Be Tech-Savvy
Familiarise yourself with digital tools and IT systems relevant to the role, like the Job Manager App mentioned in the job description. If you have experience with similar software, be sure to mention it. Showing that you're comfortable with technology will give you an edge.