Field Service Scheduler & Customer Liaison in Kettering

Field Service Scheduler & Customer Liaison in Kettering

Kettering Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Hydraquip Hose & Hydraulics

At a Glance

  • Tasks: Coordinate engineer callouts and provide top-notch customer service in a fast-paced environment.
  • Company: Join Hydraquip, a leader in delivering high-quality service in the Kettering region.
  • Benefits: Receive full training, development opportunities, and a supportive work culture.
  • Why this job: Be the vital link between customers and engineers, making a real difference every day.
  • Qualifications: Strong organisational skills and a passion for customer service are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Hydraquip is seeking a Field Service Controller to ensure fast breakdown responses and high-quality service in the Kettering region.

You will coordinate engineer callouts, keep customers informed with regular updates and ETAs, and support day-to-day operations.

In this role you will prioritise calls, allocate work using scheduling systems, maintain records, and deliver excellent customer service while managing multiple tasks.

Full training and development are provided.

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Field Service Scheduler & Customer Liaison in Kettering employer: Hydraquip Hose & Hydraulics

HYDRAQUIP HOSE & HYDRAULICS is an exceptional employer located in Leicester, offering a dynamic work environment where employees are encouraged to grow and develop their skills. With competitive salaries, comprehensive training programmes, and a strong focus on customer service, the company fosters a culture of collaboration and support, making it an ideal place for those seeking meaningful and rewarding careers in technical sales.

Hydraquip Hose & Hydraulics

Contact Details:

Hydraquip Hose & Hydraulics Recruitment Team

We think you need these skills to ace Field Service Scheduler & Customer Liaison in Kettering

Scheduling Systems
Customer Service
Communication Skills
Record Keeping
Prioritisation
Multi-tasking
Problem-Solving Skills