At a Glance
- Tasks: Lead and inspire a dynamic branch team while driving performance and customer satisfaction.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company with a commitment to growth.
- Benefits: Enjoy competitive salary, bonus scheme, generous holiday, and extensive employee benefits.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Make a real impact in a supportive environment that values your contributions and development.
- Qualifications: Proven leadership skills, strong customer service background, and a passion for operational excellence.
The predicted salary is between 35000 - 45000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary + Bonus Scheme
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide ranging employee benefits & rewards platform, including a paid volunteering day, Refer a Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities
- Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
- Drive branch performance to achieve revenue, margin and KPI targets
- Champion excellent customer service and act as an escalation point for customer enquiries
- Grow sales through proactive customer engagement and a strong, varied sales mix
- Oversee day-to-day branch operations including order processing, quotations and job delivery
- Support mobile engineers and trade counter activity where applicable
- Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
- Work closely with other branches and internal teams to ensure service consistency
- Contribute to branch planning, stock control and continuous improvement initiatives
- Ensure full compliance with health & safety standards, company policies and legislation
What we’re looking for
Essential experience
- Proven people management experience with the ability to engage, lead and develop teams
- Strong customer-facing background with a focus on service excellence
- Experience working in an operational or service-led environment
- Ability to drive performance against financial targets and KPIs
- Good planning, organisation and problem-solving skills
- Confident using IT systems and digital tools
- Strong communication, influencing and relationship-building skills
- Demonstrates a clear commitment to health & safety
- Full UK driving licence
Desirable experience
- Background in engineering, hydraulics or mechanical fitting
- Experience within the hydraulic hose, fittings or industrial services sector
- Previous branch, depot or operational management experience
- NVQ Level 3 (or equivalent) in engineering, customer service or management
- Experience managing engineers or repair/service operations
- Knowledge of tooling, specialist equipment or onsite HSE requirements
If you’re looking for a company that values good work and invests in its employees, apply now.
Branch Manager in Stretford employer: Hydraquip Hose & Hydraulics Ltd
At Hydraquip, we pride ourselves on being the UK's largest independent Hose & Hydraulics company, where our employees are at the heart of our success. We offer a competitive salary and bonus scheme, along with generous holiday allowances and a comprehensive benefits platform that includes wellbeing support and opportunities for personal development. Our inclusive work culture fosters growth and recognition, making Hydraquip an exceptional place to build a rewarding career in a dynamic environment.
Contact Details:
Hydraquip Hose & Hydraulics Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Stretford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Hydraquip and understanding their values. Think about how your experience aligns with their focus on customer service and team development. We want to see that you’re not just a fit for the role, but also for our culture!
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you’ve motivated teams and driven performance in previous roles. We love hearing about your successes and how you can bring that energy to our branch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Hydraquip!
We think you need these skills to ace Branch Manager in Stretford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your people management experience and customer service background to show us you’re the right fit for the Branch Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you want to join Hydraquip and how your experience aligns with our values. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and lead teams. Numbers and examples can really make your application stand out to us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Hydraquip Hose & Hydraulics Ltd
✨Know Your Stuff
Before the interview, make sure you understand Hydraquip's business model and the specifics of the Branch Manager role. Familiarise yourself with their products and services, especially in hydraulics and engineering. This will help you demonstrate your knowledge and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your ability to create an inclusive culture and drive results, as this aligns perfectly with what Hydraquip is looking for.
✨Customer Service is Key
Hydraquip values excellent customer service, so be ready to discuss how you've handled customer enquiries and escalations in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Be Ready to Discuss KPIs
Since driving performance against financial targets and KPIs is crucial for this role, come prepared with examples of how you've achieved or exceeded targets in previous positions. Discuss your planning and organisational skills, and how you've used digital tools to manage operations effectively.
